Yet Another Cannot Send problem

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Guest

I bought the laptop with Vista and Microsoft mail a week ago. At first the
mail program worked fine, albeit slow. Now I cannot send email. No error
message appears; the mail just goes to the Outbox and stays there. My server
information is correct. (Pinetree Networks). I've tried to disable the
McCaffree virus scanner to no avail. Every time I open Mail it "processes"
each and every file.

Not sure where to go from here. Any other suggestions?
 
First I must state that I am not in anyway anti MS, and have been using Vista
for over 12mth, with a few minor problems, if read thru these MS groups you
will see that Windows Mail does appear to have a lot of problems.
A replacement for Windows Mail called Windows Live Mail is available, which
may be worth trying, it appears to operate better that WM.
Another alternative is Firefox browser and Thunderbird mail reader, both of
which I have used for several years, both with XP and now Vista.
What firewall are you running?
Doe McAfee indicate why you cannot disable E-Mail Scanner?
 
To disable MacAfee you will need to do the following.

You need to uninstall it completely from your system and then re-install it without the email integration. That is the only way you are able to disable you email scanning feature with MacAfee.

The best solution would be not to have it installed at all on your system because it causes too many issues and is not very compatible with WM or any other email client.

Get and install either the free AVG or Avast which work quite nicely with WM. Make sure that you uncheck the email integration at the time of install.
 
Bob,
Thank you for your insights. I will, most likely, look into a different mail
program. As for McAfee, disabling makes no difference and I'm hesitant to get
too involved with it because I'll probably switch to Norton before the McAfee
trial runs out. Interesting that even though I've supposedly disabled the
scanning, it continues to scan.
Windows provides the firewall, yes? I haven't seen any other names.
 
Norton is just as bad if not worse than MacAfee. These 2 AV suites you should stay away from
 
Thank you Peter,
This has been very enlightening. A lot of good advice from smart people.
Much appreciated!
 
I've got Vista and there is a great utility to help with mail getting stuck
in the outbox. Tom Koch's had posted a great fix for this: go to
http://www.oehelp.com/smutil/ and download the WMUtil Version 1.51 Updated
5/4/07 to your desktop. Since I've done this I haven't had any problems.
Instructions are on the website. Good luck!
 
Saigon''s Mom said:
Bob,
Thank you for your insights. I will, most likely, look into a different
mail
program. As for McAfee, disabling makes no difference and I'm hesitant to
get
too involved with it because I'll probably switch to Norton before the
McAfee
trial runs out. Interesting that even though I've supposedly disabled the
scanning, it continues to scan.
Windows provides the firewall, yes? I haven't seen any other names.
Click to expand...

Norton is as bad or maybe even worse.
Don't wait for the trial to run out since you are simply
risking further problems. Just get rid of McAfee
and install Avast which is free and is proving to be
a stable, trouble free alternative.

http://www.avast.com/eng/avast_4_home.html
 
Hi, Mom.

Vista's Mail programs have been evolving so fast that it's hard to keep up.
When Vista debuted for the public in January, Windows Mail was included. By
May, many testers were using Windows Live Mail desktop beta (build
8.0.1226). But then, in late May, several names were changed and many of us
went to the new Windows Live Mail beta (build 12.0.1184), which is the most
current beta version as of today. But new machines and Vista software
packages still come with Windows Mail It is entirely possible to run both
the original Windows Mail (WM) and the new Windows Live Mail beta (WLM) at
the same time. (All that background is just in case you stumble over
confusingly-similar names in your research, and I haven't even mentioned
names that include Hotmail.)

The shortcut version of the cure is at MVP Steve Cochran's site, as you must
have seen, based on the "Yet Another..." part of your Subject:
http://www.oehelp.com/WMUtil/

Download WLMUtil and run it. Click Clear Outbox and follow the instructions
exactly.

If you still have problems, please post back and tell us, step by step, just
what you did and what results you saw. Simply "I tried it" and "Didn't
work" don't tell us anything. We need to know exactly what you tried and
how it didn't work.

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
(Running Windows Live Mail beta in Vista Ultimate x64)
 
If you do choose Symantec, imo, N360 is the only option. It is the only Symantec AV application designed for Vista, all the other are pre-vista code with patches to make compatible but not designed for.

Other fee based applications that work well in Vista are Kaspersky, Nod32, and BitDefender. The free versions suggested were AVG and Avast. Imo, Avast is the better choice and offers better support. Though free versions when tested with all possible infections do not perform to the same level of find and repair as the fee based versions.
Its's important to note that one's surfing and email habits play a large part in whether or not a fee or free version is necessary.

..winston

: Bob,
: Thank you for your insights. I will, most likely, look into a different mail
: program. As for McAfee, disabling makes no difference and I'm hesitant to get
: too involved with it because I'll probably switch to Norton before the McAfee
: trial runs out. Interesting that even though I've supposedly disabled the
: scanning, it continues to scan.
: Windows provides the firewall, yes? I haven't seen any other names.
:
: "Bob J" wrote:
:
: > First I must state that I am not in anyway anti MS, and have been using Vista
: > for over 12mth, with a few minor problems, if read thru these MS groups you
: > will see that Windows Mail does appear to have a lot of problems.
: > A replacement for Windows Mail called Windows Live Mail is available, which
: > may be worth trying, it appears to operate better that WM.
: > Another alternative is Firefox browser and Thunderbird mail reader, both of
: > which I have used for several years, both with XP and now Vista.
: > What firewall are you running?
: > Doe McAfee indicate why you cannot disable E-Mail Scanner?
: > --
: > Regards
: > Bob J
: >
: >
: > "Saigon''s Mom" wrote:
: >
: > > I bought the laptop with Vista and Microsoft mail a week ago. At first the
: > > mail program worked fine, albeit slow. Now I cannot send email. No error
: > > message appears; the mail just goes to the Outbox and stays there. My server
: > > information is correct. (Pinetree Networks). I've tried to disable the
: > > McCaffree virus scanner to no avail. Every time I open Mail it "processes"
: > > each and every file.
: > >
: > > Not sure where to go from here. Any other suggestions?
 
I have exactly the same problem. At first it worked fine, then after a few
days I had the problem I can't remember I changed things.
Oh yes I installed Adaware and uninstalled. My laptop is a Toshiba p200 with
vista and windows mail.
Did you try WMutil?

Kind regards
 
Jean Ludovicy said:
I have exactly the same problem. At first it worked fine, then after a few
days I had the problem I can't remember I changed things.
Oh yes I installed Adaware and uninstalled. My laptop is a Toshiba p200
with
vista and windows mail.
Did you try WMutil?

Kind regards
Click to expand...

Uninstall McAfee
 
I have had similar experience with Windows Mail, which I like when it works,
but there have been several periods of time when I could neither send or
receive messages and had to retrieve my mail from my server using a
password. I have had the problem "fixed" three times by a guru in India.
In view of so many complaints about the same problem, surely Microsoft must
know what is causing the problem. Has anyone seen any statement by Microsoft
on the subject? Incidentally, I am using Trend Micro anti-virus and Spy
Sweeper as advised when I bought my computer.

"Bethesda, MD"
 
There have been claims by some that once the problem is 'fixed'
it does not repeat, but you and I know differently.

Microsoft has not made any statement about WM problems,
although in May, one of their project managers stated that WLM
was going to be a replacement for WM.

Have you looked into upgrading to WLM?
http://get.live.com/betas/maildesktop_betas

Gary VanderMolen
 
MALTA said:
I have had similar experience with Windows Mail, which I like when it
works, but there have been several periods of time when I could neither
send or receive messages and had to retrieve my mail from my server using a
password. I have had the problem "fixed" three times by a guru in India.
In view of so many complaints about the same problem, surely Microsoft must
know what is causing the problem. Has anyone seen any statement by
Microsoft on the subject? Incidentally, I am using Trend Micro anti-virus
and Spy Sweeper as advised when I bought my computer.
Click to expand...


Assuming that the problem is a stuck message in the Outbox, try
http://www.oehelp.com/WMUtil/
Please read ALL of the instructions.

If that isn't it, please give us the entire error message.

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
should be uninstalled.
 
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