Yahoo anti virus (norton) and E-mail

  • Thread starter Thread starter Clark
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Clark

Anyone hear of this problem

I have a customer that was trying to E-mail with an attachment, created with
the new Office 2007.
Office 2007 saves documents by default as .docx and Yahoo was reporting a
virus in every attachment, I scanned the documents with two online scanners
and AVG free (this is on Vista by the way) and all showed virus free.

I had the customer send out the attachment after walking her through
changing the default extension to .doc, guess what? no problem Yahoo did not
declare the E-mail to contain an infection.

anyone else having this problem? or hear of this?


Clark
 
Clark said:
Anyone hear of this problem

I have a customer that was trying to E-mail with an attachment, created
with the new Office 2007.
Office 2007 saves documents by default as .docx and Yahoo was reporting a
virus in every attachment, I scanned the documents with two online
scanners and AVG free (this is on Vista by the way) and all showed virus
free.

I had the customer send out the attachment after walking her through
changing the default extension to .doc, guess what? no problem Yahoo did
not declare the E-mail to contain an infection.

anyone else having this problem? or hear of this?


Clark
Click to expand...

Does this mean No?? I'm the only one?

Clark
 
Clark said:
"Clark" <[email protected]> wrote:

Does this mean No?? I'm the only one?
Click to expand...

Perhaps not many of the readers of this group have chosen to use the
expensive MS Office application, and instead use the free OpenOffice
suite, which does the same thing for no cost. http://www.openoffice.org/

Or perhaps nobody creates .docx files and mails them to Yahoo people.

Your own statement would seem to prove that Yahoo flags on file
extensions, whether infected or not.

Do you think it might be possible that Microsoft changed the formatting
of 2007 word docs so they wouldn't be compatible with OpenOffice?
 
Clark said:
Does this mean No?? I'm the only one?
Click to expand...

That question has been asked here:

http://answers.yahoo.com/question/index?qid=20070606033745AAf7ZNx

And the (lame) answer was to rename the file to .doc or have Word save
it as an earlier version.

Based on a few other things I've read about this, all answers are
pointing to the extensions of the new office 2007 files (.docx, .xlxs,
..pptx, .accdb (access)) as being the problem. Seems that (some?
most?) AV software has a list of "valid" file extensions, and anything
that is not on that list is flagged as malware. For such software not
to have Office-2007 file extensions added (by now) to their internal
database seems stupid.

Maybe Lipman knows more about how various AV software looks at file
extensions as part of their malware detection scheme. I wouldn't have
thought that they would pay any attention to file extensions.

Maybe the .docx files look like word files to the AV software, but
because they don't have the .doc extension the AV software thinks
something funny is going on and decides to flag the file.

What ever the reason, it's clearly a thorn in Microsoft's side in
their efforts to force the migration to Vista and Office 2007 when AV
software (and big players like Yahoo) is apparently confused by the
Office 2007 file formats and/or extensions.

Maybe you're not hearing much about this because there are relatively
few people so far using Office 2007 (and e-mailing files to each
other) ?
 
Perhaps not many of the readers of this group have chosen to use the
expensive MS Office application, and instead use the free OpenOffice
suite, which does the same thing for no cost. http://www.openoffice.org/
Click to expand...

I use both Win/Nix platforms and can assure you that OO IS NOT a
replacement for MS Office. There are MANY conversion difficulties, many
issues with formats, etc...

If you are going to work with OO then you need to use a format that
works well when converted to MS Office formats and be prepared to have
to adjust formatting any time you collaborate with documents that cross
platforms.

If you are only working with yourself or other OO only users, then OO is
a great product, and the price is right :)


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Learn more about PCBUTTS1 and his antics and ethic and his perversion
with Porn and Filth. Just take a look at some of the FILTH he's created
and put on his website: http://www.futurehardware.in/595578-2.htm all
exposed to children (the link I've include does not directly display his
filth). You can find the same information by googling for 'PCBUTTS1' and
'exposed to kids'.
 
Clark said:
Anyone hear of this problem

I have a customer that was trying to E-mail with an attachment, created
with the new Office 2007.
Office 2007 saves documents by default as .docx and Yahoo was reporting a
virus in every attachment, I scanned the documents with two online
scanners and AVG free (this is on Vista by the way) and all showed virus
free.

I had the customer send out the attachment after walking her through
changing the default extension to .doc, guess what? no problem Yahoo did
not declare the E-mail to contain an infection.

anyone else having this problem? or hear of this?


Clark
Click to expand...

Thanks for the replies
I personally use Open Office and MS office 2003, I beta tested 2007 and
hated it.
I gotta tell you, the last Microsoft meeting I attended, I got the
impression that MS was definitely concerned about Open Office because they
spent allot of time talking about it.

Open office does open the 2007 .Doc format but the type looks weird (like an
M is not quite right).
Oo did not, know how to open the .Docx extension though.

No I'm not a big fan of Microsoft either (BTS)

I was guessing that the information would be scarce on office 07 .

I didn't think to go to the Yahoo site to look for an answer (thanks VG)
I was still thinking the AV would be looking for the .exe .bat .com and
that's it, but come to think of it the .Docx ext. is sorta xml.

anyway the customer is happy now.
I did try to open the .docx file with the latest Word viewer and that did
not work either (I think MS is shooting themselves in the foot)

In the meantime more and more of my customers are asking me if they should
by a MAC
go figure.

thanks again
Clark
 
What ever the reason, it's clearly a thorn in Microsoft's side in
their efforts to force the migration to Vista and Office 2007 when AV
software (and big players like Yahoo) is apparently confused by the
Office 2007 file formats and/or extensions.
Click to expand...

Thank you... another good reason for not buying Vista. All I read are
bugs, problems, security issues, not compatible issues... and now...
this.

Thanks, I'm happy of my Windows XP.
 
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