XP wont boot-up and safe mode doesn't work

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

On Friday Norton did a sweep of my Sony Vaio desktop for any virus.
When it finished I tried to switch it off and it froze. Then on Saturday I
tried starting my machine and Norton goback told me there was a problem and
gave me the boot up options (normal, safe, last known good config & etc).

It does not matter which option I pick the pc freezes. No hard disk activity.

I don't have the XP home CD (XP came already installed on my machine). I do
have the Sony "restore" CD's...however... there are a couple of files I need
and would like to retrieve, if possible.

How do I get windows functional again and is there any chance of getting to
the files?
 
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