XP Upgrade CDs are scratched and smeared and fail to properly install

  • Thread starter Thread starter Brooke Smith
  • Start date Start date
B

Brooke Smith

I bought the XP upgrade from BJs store in Mechanicaville
VA. The first copy was not in the trifold package and had
a sllight sctach. It failed to install. I returned it and
got another that had a smudge and it says "setup cannot
find cdosys.dll" and retry does not find it. ( i have had
other items fail but worked when retried.) I have real
trouble at the update site. Something comes down from the
update site that causes the computer to boot and then
freeze. ( no keyboard or mouse function and have to power
off and reinstall the xp os again. i HAVE BEEN THROUGH
THIS CYCLE 4 TIMES. I'm also frustrated that I cannot
contact Microsoft about their defective packaging without
giving them $35.
Any suggestions on what is bad to update from the MS
update site? I think Next time I'm getting a MAC.
 
hi. you could try to burn those copies onto a fresh/new cd-
r..that usually does the trick..but be sure to keep those
copies to yourself :)
 
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