xp unstable

  • Thread starter Thread starter doc
  • Start date Start date
D

doc

HELP!

I built this computer in July based on an asus p4p800
motherboard with an intel 2.8 gig p-4. The xp
professional os came as a "special offer" from newegg.com
at a diccounted price when I purchased the hardware for
this new system. Since "oem" is part of the serial number
microsoft tells me I have to go to the manufacturer (ME!)
for support.

Here's the bugs.

First, it has taken me 5 months to get this thing online.
(sucks when you want to design web pages)and it's still a
matter of trying every connection option the os has to
offer. It's not the modem, as this is the 4th on this
machine.

Second. This thing will not shut down! I have to reboot
(reset) every time before shutting down the system!

Third. "The program is not responding" is this machines
favorite phrase. Sometimes when I "end task" the son of a
gun still wont shut down.

Fourth. Debug log.log keeps popping up on shutdown

Fifth. When I have a critical error, I can't send the
error report because this thing wont find the dial up.

Any ideas will be geatly appreciated!

(e-mail address removed)
 
First, be sure your antivirus software has the latest definitions and run a
virus scan.

If your system is clear of viruses, open Control Panel, open System, go to
the Advanced tab, click Settings under Startup and Recovery, remove the
check from "Automatically Restart" under System Failure. This will cause
the system to blue screen instead of restarting on errors and the
information on the blue screen may give a clue as to the source of the
issue.

Open Control Panel, open Administrative Tools, open Event Viewer, look for
errors corresponding to the crash, double click the error, the information
contained within may give a clue as to the
source of the problem.

Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.

Check for the latest drivers for your hardware, especially your graphics
card and soundcard and all peripherals connected to your system. No not use
Windows Update for this, go to the device manufacturer's web sites and if
you install updated drivers, ignore the message about drivers being unsigned
by Microsoft.
 
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