XP thinks there is no printer connected, but it's not sure.

  • Thread starter Thread starter mm
  • Start date Start date
M

mm

I have winxp Home sp3. This is both an XP and a printer question.

Someone gave me a Canon Multipass F50 all-in-one. I like it because
most fax machines can't easily be turned off, but I only get one fax
maybe every 6 months, so I don't want to leave it on all the time.

When I try to install the software, it says that I have to have the
printer connected, so I connect it and turn it on, and the install
still says it can't find it.

But if I go to Device Manager, it lists F50, with a yellow question
mark!!!!!!!

This is when it's connected by USB. IIRC, when it was only connected
by a parallel cable, even Device Manager didn't know about it.

I havent' tried it connected both by USB and a parallel cable.

The person who gave this to me doesn't know much about computers, but
said it wasnt' working well, with no details. Still, if it were
working at all, woudln't XP fully know it was there?

Is there any way to trick it into thinking the printer is there at
least long enough to ilnstall the software?

Or other advice?

Thanks.
 
mm said:
I have winxp Home sp3. This is both an XP and a printer question.

Someone gave me a Canon Multipass F50 all-in-one. I like it because
most fax machines can't easily be turned off, but I only get one fax
maybe every 6 months, so I don't want to leave it on all the time.

When I try to install the software, it says that I have to have the
printer connected, so I connect it and turn it on, and the install
still says it can't find it.

But if I go to Device Manager, it lists F50, with a yellow question
mark!!!!!!!

This is when it's connected by USB. IIRC, when it was only connected
by a parallel cable, even Device Manager didn't know about it.

I havent' tried it connected both by USB and a parallel cable.

The person who gave this to me doesn't know much about computers, but
said it wasnt' working well, with no details. Still, if it were
working at all, woudln't XP fully know it was there?

Is there any way to trick it into thinking the printer is there at
least long enough to ilnstall the software?

Or other advice?

Thanks.
Click to expand...

You need to find the drivers for the printer. Check Canon's site obviously.
Once the driver is installed XP should see the printer and make it useful
when you plug it in to a USB connection. It's likely you manually have to
add the printer if it's connected via the LPT port.
 
mm said:
I have winxp Home sp3. This is both an XP and a printer question.

Someone gave me a Canon Multipass F50 all-in-one. I like it because
most fax machines can't easily be turned off, but I only get one fax
maybe every 6 months, so I don't want to leave it on all the time.

When I try to install the software, it says that I have to have the
printer connected, so I connect it and turn it on, and the install
still says it can't find it.

But if I go to Device Manager, it lists F50, with a yellow question
mark!!!!!!!

This is when it's connected by USB. IIRC, when it was only connected
by a parallel cable, even Device Manager didn't know about it.

I havent' tried it connected both by USB and a parallel cable.

The person who gave this to me doesn't know much about computers, but
said it wasnt' working well, with no details. Still, if it were
working at all, woudln't XP fully know it was there?

Is there any way to trick it into thinking the printer is there at
least long enough to ilnstall the software?

Or other advice?

Thanks.
Click to expand...

Drivers :
http://consumer.usa.canon.com/cusa/...ipass_series/multipass_f50#DriversAndSoftware

http://tinyurl.com/4ncjzqz
 
You need to find the drivers for the printer. Check Canon's site obviously.
Once the driver is installed XP should see the printer and make it useful
when you plug it in to a USB connection. It's likely you manually have to
add the printer if it's connected via the LPT port.
Click to expand...

I'll have to cheak on a few things and get back to you. I'm too sleepy
to check now. :-)
 
Drivers :
http://consumer.usa.canon.com/cusa/...ipass_series/multipass_f50#DriversAndSoftware

http://tinyurl.com/4ncjzqz
Click to expand...
That's where they should be, but if you look at the files that are
there, both for 2000 and XP, there are no drivers. There is only a
driver updater, which does nothing, perhaps because I have no driver
to update.

With the possible exception of Easy WebPrint, there is no software
either, only software updaters and pdf files about updating.

(I wonder why it is this way!)

That's why I wrote to Canon and they told me the files were not
available for download, and they sent me a CD. Running the CD led
to the original question.

But I have to check some things to give you a more complete answer.
Tomorrow is very busy, but I hope to work on the questions and get
back to you tomorrow. Expeicially if you're not on the XP group,
which moves pretty fast and if it takes me two days, you might not see
my reply.
 
mm said:
That's where they should be, but if you look at the files that are
there, both for 2000 and XP, there are no drivers. There is only a
driver updater, which does nothing, perhaps because I have no driver
to update.

With the possible exception of Easy WebPrint, there is no software
either, only software updaters and pdf files about updating.

(I wonder why it is this way!)

That's why I wrote to Canon and they told me the files were not
available for download, and they sent me a CD. Running the CD led
to the original question.
Click to expand...

Did you look on the CD to see what was there? Driver maybe (as well as the
softwre I mean)?

Did you try uninstalling the printer via device manager, shutting down,
plugging in the printer and rebooting? Does Windows "find new hardware"?

--

dadiOH
____________________________

dadiOH's dandies v3.06...
....a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico
 
Did you look on the CD to see what was there? Driver maybe (as well as the
softwre I mean)?
Click to expand...

No. All I did was look in autorun, which had something like
mainmenu.exe. So I ran mainmenu.
Did you try uninstalling the printer via device manager, shutting down,
plugging in the printer and rebooting? Does Windows "find new hardware"?
Click to expand...

Didn't do that either. It's a good idea. I forgot, in my first spurt
at installing it, over a week ago, Windows once did Find new Harware,
I think, but it hasn't done it since. I thought if new hardware was
never installed, XP would find it every time I booted. (Sometimes I
hibernate, but not every time.)

I"ll try these things. Might not have time today.

Thanks.
 
Nodevice.com claims to have a driver, 12.5 MB.. I found it with a Google
search, and haven't tried the site before. Avast found no problems with
the download, though I didn't extract the files.

http://www.nodevice.com/driver/MultiPASS_F50/get22187.html
Click to expand...

You went to a bunch of work, and I apologize for not giving the whole
story at the start. I sometimes don't know how much to include and I
didn't foresee you'd do this, or even that Sunny would find the Canon
url, or even that pjp would take time telling me to do what I'd done.

People in other groups pick on my for being too wordy. Maybe they are
affecting me, and I shouldn't let them do that here.

Sorry, and Sorry, Sunny and pjp.
 
Nodevice.com claims to have a driver, 12.5 MB.. I found it with a Google
Click to expand...

Oh, as to nodevice, I came across them recently, maybe for something
else, and something about them made me distrustful too. I googled
nodevice scam and got hits that said it worked.

At least one of these sites always includes a "universal driver
checker" or downloader and in one case where what I wanted had an
obscure name (probably the original name, by some place that thinks
they're the only software company in the world and they don't have to
give files meaningful names), I actually confused the two files and
tried to install the driver downloader instead, and it asked me some
question that made me nervous so I didn't finish. But if it hadn't
asked any questions, I would have installed it. I don't remember if
this was nodevice or not.

(See how wordy I get. :( That's why I've been trying to be brief.
:-( )
 
mm said:
I have winxp Home sp3. This is both an XP and a printer question.

Someone gave me a Canon Multipass F50 all-in-one. I like it because
most fax machines can't easily be turned off, but I only get one fax
maybe every 6 months, so I don't want to leave it on all the time.

When I try to install the software, it says that I have to have the
printer connected, so I connect it and turn it on, and the install
still says it can't find it.

But if I go to Device Manager, it lists F50, with a yellow question
mark!!!!!!!

This is when it's connected by USB. IIRC, when it was only connected
by a parallel cable, even Device Manager didn't know about it.

I havent' tried it connected both by USB and a parallel cable.

The person who gave this to me doesn't know much about computers, but
said it wasnt' working well, with no details. Still, if it were
working at all, woudln't XP fully know it was there?

Is there any way to trick it into thinking the printer is there at
least long enough to ilnstall the software?

Or other advice?

Thanks.
Click to expand...



Have you tried this printer on another computer ?
If you get the same issues there, then chances are the printers own
electronics are toast.
 
Have you tried this printer on another computer ?
Click to expand...

No, that's a very good idea. It will have to wait until I have room
on my workbench for a second computer. Right now there's no room on
the floor either. I can use the same monitor and the printer already
sits on the floor.

Thanks.
 
I also have a F50 which ran on my other comouter. It was hooked to a new one running XP with Servick Pac 3 and the drivers for the printers USB connection will not run.
Here is an old fix which worked on my old computer. When I try this on my new computer the USB Driver will not load. Hopefuly it might work for you.
Found this on Canon site - worked for me
Issue: Installation hangs at Searching device
Solution: Remove F50 / F30 in Device Manager then delete mptrans.dll
Delete MPTRANS.DLL Then Reinstall MultiPASS Suite
Remove Canon MultiPASS F50 or F30 under Other Devices in Device Manager (if it exists) then search and delete mptrans.dll.

Start the installation utility for the printer. When it prompts for the printer, plug in the usb cable. Windows will find the printer and ask for the drivers. YOU WILL NEED TO POINT WINDOWS TO THE DRIVER. The multipass installation extracts the files to the temp folder (usually located in c:\temp), the name of the folder is the same as the downloaded utility from canon, there should be a folder title usb. Windows will find the drivers for the usb and install them. Once windows is finished go back into the running multipass installation and select "yes" this should find the device and installation should complete as normal. silly canon...
 
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