XP-SP3 SHUT DOWN +START UP PROBLEMS.

  • Thread starter Thread starter Anissa
  • Start date Start date
A

Anissa

my computer shuts down spontaneously, even when the screensaver is on. When
I reboot I have problems. It eventually reboots if I hit the power button
when the tower light is flashing. This is also hit and miss. It can take up
to 5 minutes to reboot.
Everything is connected properly.
I did get a message on the startup screen - during my first start up
problem - saying that a program was trying to change settings. It then reset
my computer to a date prior to the problem. It didn't help.
Is there a setting that I am missing?
Thanks.
 
Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than 48
hours ago.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Gerry said:
Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than 48
hours ago.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Click to expand...
 
Anissa said:
my computer shuts down spontaneously, even when the screensaver is on. When
I reboot I have problems. It eventually reboots if I hit the power button
when the tower light is flashing. This is also hit and miss. It can take up
to 5 minutes to reboot.
Everything is connected properly.
I did get a message on the startup screen - during my first start up
problem - saying that a program was trying to change settings. It then reset
my computer to a date prior to the problem. It didn't help.
Is there a setting that I am missing?
Thanks.
Mine does almost the same thing but in my event viewer it shows error 7026 and when you click on properties it tells you i8042prt failed to boot , I haven't found anyplace for help , maybe here ????? Thanks
Click to expand...
 
Randy


A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Gerry said:
Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than 48
hours ago.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Event Type: Error
Click to expand...
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 9/14/2009
Time: 11:34:40 AM
User: N/A
Computer:
Description:
The following boot-start or system-start driver(s) failed to load:
i8042prt

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
When I go to the Support Center I don't seem to find the answer ??
 
Randy

The process i8042 Port Driver belongs to the software Microsoft Windows
Operating System or i8042 Keyboard and PS/2 Mouse Port Driver by
Microsoft Corporation (www.microsoft.com).
Description: i8042prt.sys is located in the folder
C:\Windows\System32\drivers. Known file sizes on Windows XP are 52,736
bytes (80% of all occurrence), 54,784 bytes, 52,480 bytes, 51,072 bytes,
50,944 bytes.
The driver can be started or stopped from Services in the Control Panel
or by other programs. The program is not visible. There is no detailed
description of this service. File i8042prt.sys is a trustworthy file
from Microsoft. i8042prt.sys seems to be a compressed file. Therefore
the technical security rating is 2% dangerous, however also read the
users reviews.
Source: http://www.file.net/process/i8042prt.sys.html

What exactly do you have by way of a Windows XP CD? Is the CD SP2 or
SP3?

The normal way to restore missing or damaged files in the system32
folder is to use the System File Checker tool. Try Start, Run, type "sfc
/scannow" without quotes and hit Enter.

Description of Windows XP and Windows Server 2003 System
File Checker (Sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;en-us;310747

A common problem with running System Files Checker is that it requires a
CD with all the system drivers for what is currently installed. This
means that if the system has been updated from SP1 to SP2 or from SP2 to
SP3 the user no longer has a current CD. The solution is to carry out a
process known as slipstreaming to put the original and the update
together on a single CD, which can then be used. I personally have never
attempted this but that would be the way forward.
http://www.winsupersite.com/showcase/windowsxp_sp2_slipstream.asp


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 9/14/2009
Time: 11:34:40 AM
User: N/A
Computer:
Description:
The following boot-start or system-start driver(s) failed to load:
i8042prt

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
This is what I get , can't find anything in support to help ??
 
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