XP SP2 MS Update: freezes during disk copy or backup

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have two WD2500JD drives attached to an Innovision EIO DM8301H 2 Channel
Serial ATA PCI Host Controller Card. One is my main drive and the other is a
copy which I also use for backups. In the Event log I get the following
errors several times a day.

An error was detected on device \Device\Harddisk0\D during a paging
operation.
An error was detected on device \Device\Harddisk1\D during a paging operation.

I've disconnected and reconnected the SATA cables but it has made no
difference. The Western Digital Lifeguard utilities report that the disks are
fine.

However a daily backup with verify from the system disk to the second one
frequently freezes towards the end of the verify stage. The logs show that
sometimes it finishes the verify and sometimes it doesn't. There's nothing in
the logs to indicate a crash - the system just freezes and I have to shut it
down.

I've just added a 300GB Western Digital IDE drive. I tried to do a 'clone'
of the system disk to the new one with the WD Data Lifeguard utility but it
froze each time after about half an hour. The same happened when I tried to
copy a large backup file from the SATA to the IDE disk.

Any ideas?
 
Neil

You said "froze each time after about half an hour"
Do you have any thing set in Power Options for 30 min?
How about the screen saver?
Does your daily backup start at a certain time each day that might conflict
with a program that is set to check for updates or run during the backup?
Any problems in Device Manager?
Did you try turning off the virus detector during backup?
Are there any updates for your SATA drivers?
Did you try running CHKDSK /F on the drives?

George
 
I've disabled all powersave/hibernate options. In any case this only appears
to happen when a disk-intensive activity is taking place. It doesn't freeze
under normal usage which a timeout would do. I've disabled the screensaver to
rule that out - it made no difference. The problem isn't dependent on any
particular time - it happens with scheduled backups, adhoc disk or large file
copying. No problems in Device Manager. I haven't tried turning off the
antivirus software - I'll give that a shot. I believe my drivers are up to
date. I've run disk checks with the manufacturer's utilities but not chldsk.

Cheers

Neil Shadrach
 
Back
Top