XP SP2 and MS Word 2003 shuts down computer

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,

I uodated yesterday my Windows XP by Service Pack 2. Today I started to
write with MS Word. When I had typed couple of lines, the computer froze and
the screen became black. I tried it many times and always the result was
same. Why is it doing like that and waht can I do?

Hopefully someone could help me :)

- Riikka Kivekäs
 
You can look in Event Logs and see if any errors are shown.
You could also boot to safe mode and see if the error is repeated, if its
not update your video driver, from manu site, NOT winupdate.
 
Riikka said:
Hi,

I uodated yesterday my Windows XP by Service Pack 2. Today I started to
write with MS Word. When I had typed couple of lines, the computer froze
and
the screen became black. I tried it many times and always the result was
same. Why is it doing like that and waht can I do?

Hopefully someone could help me :)

- Riikka Kivekäs
Click to expand...

Check for malware.
Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
(http://aumha.org/a/quickfix.htm)
http://www.elephantboycomputers.com/page2.html#Removing_Malware
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/darnit.html)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
 
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