XP restarts when browsing

  • Thread starter Thread starter Dana
  • Start date Start date
D

Dana

I have a Compaq Presario 2800T with XP Home; I use IE 6
to browse. Several weeks ago, I started encountering an
occassional problem. Sometimes when browsing--I have a
cable modem--the computer spntaneously restarts.

The blue screen error is: STOP: 0X0000008E.

I searched the knowledge base but couldn't find anything
applicable. Can anyone help?

Thanks,

Dana
 
I have a Compaq Presario 2800T with XP Home; I use IE 6
to browse. Several weeks ago, I started encountering an
occassional problem. Sometimes when browsing--I have a
cable modem--the computer spntaneously restarts.

The blue screen error is: STOP: 0X0000008E.

I searched the knowledge base but couldn't find anything
applicable. Can anyone help?

Thanks,

Dana

What changes did you make several weeks ago? Any strange websites
visited around then? Receive any interesting email?

Possible malware. Do you have up to date virus protection? There is
one virus which I have read will make your system restart.

Try Spybot S&D and HijackThis. You'll need expert involvement to
interpret the HijackThis output. Start with this article:
http://forums.spywareinfo.com/index.php?showtopic=5187

How secure is your browser?
http://www.jasons-toolbox.com/BrowserSecurity/
http://bcheck.scanit.be/bcheck/index.php
https://testzone.secunia.com/browser_checker/


Chuck
I hate spam - PLEASE get rid of the spam before emailing me!
Paranoia comes from experience - and is not necessarily a bad thing.
 
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