XP Remote Desktop slows to a crawl after several sessions from various remote users

  • Thread starter Thread starter marcofalcioni
  • Start date Start date
M

marcofalcioni

Hi,
I found the following post from 2002. We are experiencing the same
issue and wonder if anyone has seen this or has any ideas on how to
solve it. Our only workaround is a periodic reboot of the machine.

Thanks

Original Post:

From: Michael - view profile
Date: Tues, Aug 20 2002 10:16 am

Within our company we are upgrading all of our desktops to XP. Many
users are using XP Pro and remote desktop when working from home.

We are seeing a condition that develops over a period of time or due
to a frequency of remoting into the workstation. The remote session
appears to slow down a lot...basically to a state that is unusable.

We managed to find a way to improve the situation. Start a command
prompt sitting at the root of c:, and issue the command "dir *.* /s".
The command window will scroll the information. While the window is
scolling data, the session becomes much more usable.

Any type of continous screen delta will improve the screen updating.

We have a test machine we can duplicate the problem on. Our current
observations are as follows:
1. The scrolling window does nothing to improve the actual
performance of the workstation being remoted into, it simply causes
more screen deltas and frequent updates to the remote client. It
appears that maybe sometype of threshold or buffer limit is being
exploited via the continuously scrolling window...thus it is flushing
or sending the changes more often.
2. When the workstation is having the "slow down", a reboot cures it.
3. When the workstation is having the "slow down", if you launch a
command prompt and type a few characters, you may never see the screen
update. Thus we beieve the small amount of screen delta is not
sufficient to cause the remote machine to issue/send the screen
changes.
4. We have experienced the problem using the Terminal services client
and the XP remote desktop client.
5. The CPU on the remote desktop machine is not pegged or heavily
used.
6. We can connect to the machine and peruse the "shares" without
delays, thus we assume it is not a networking issue.
7. We can remotely attach perf mon and the updates are timely and
without delays, thus we again assume no network issues.
8. Our test machines are on the same isolated ring to eliminate some
network issues as possibilities.
9. We have shutdown all SMS services and restarted them to see if
they affected the machine.

Any ideas or suggestions would be greatly appreciated.
 
I looked around on the MS website and I did not find this version. I am
running XP Pro SP2.
Thanks
Marco
 
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