XP reinstall

[Ken Stec]

I reinstalled XP - Home and no longer can select 'Connect
using broadband connection that requires a user name and
password' under the New Connection Wizard.

I have followed the instructions in the Microsoft
Knowledge Base Article - 320558 "Dial-up Modem or PPPoE
Option in New Connection Wizard Is Unavailable" to no
avail!

I followed both methods and also tried to re-install both
from Windows and from CD. No Luck!

Now when I try to following the instuctions in the article
regarding deleting the registry entries for Telephony, it
does not even exist.

 

[Ken Stec]

THE ANSWER WAS GIVEN TO ME BY CALLING DELL TECH SUPPORT.
SINCE DELL INSTALLED XP ORIGINALLY, I CALLED THEM!!!
THE DIRECTED ME TO REMOVE SPECIFIC REGISTRY ENTRIES
- NOT THE ONES MICROSOFT TOLD ME TO DO!

WORKS FINE NOW

NO EXPLAINATION AS TO WHY OR HOW TO AVOID IN THE FUTURE!

 

[Simon Woolley]

The keys you deleted where probably
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\25

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\26

The keys you were told to delete by Microsoft cause the same issue. The
following articles are the only two that I can find that list these two
keys.

You receive "Remote Access Connection Manager" and "Remote Assistance
WGID:488
ID: 829779.KB.EN-US

http://support.microsoft.com/default.aspx?scid=kb;en-us;829779

You Cannot Create a Network Connection After You Restore Windows XP WGID:488
ID: 329441.KB.EN-US

http://support.microsoft.com/default.aspx?scid=kb;en-us;329441






--
Regards
Simon Woolley

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