HI,
Current situation is the same, have run Maxtor's utilities
on the hard drive which indicate that it is ok. Have tried
another hard drive with the same result. Have run memmory
checking utility which indicates it is ok. Have tried
installation from another CD drive. Motherboard was working
ok and all these components were only a couple of months old.
Anyone have any other ideas?
Thanks
Rob........
Rob, a cyclic redundancy error means that the signature on the packaged
files is not matching up with the unpackaged results. This can be due to
many factors. Since the CD has worked before and was nicely stored since
its last use, you know that its content is good. That leaves a hardware
problem of some sort. Could be flakey RAM, a timing problem with the CDRom
drive reading the CD and the writes to the hard drive, etc.
If your CD has an option to run it from within Windows or by itself, choose
the option that runs without loading Windows at all. If you are trying to
run it from Wiundows, perhaps a program such as antivirus protection is
slowing up things and causing the CRC errors.
If you continue to have problems with this, you'll need to take it up with
the manufacturer's tech support. Their recovery program is not working as
designed and they need to help you sort that out. If it does turn out to be
a hardware problem, working with them will also get the documentation
underway that will be needed for repairs that are covered by the warranty.