Alan said:
I just bought an i pod touch 2nd gen and when i plug it in it think
its a camera then when i go to i tunes it says i need to connect it
to a computer with windows vista or 32 bit xp. is it possible for
it to work on a windows xp professional x 64 edition. when i called
apple they said i need a service pack 3. i have looked for a
service pack three but cant find one for my operating system. has
anyone had the same problem and do they know how to fix it.
There is no Service Pack 3 for Windows XP Professional x64. If someone
representing their support told you this - it is another case of getting
uninformed support staff who insist they are informed.
Did you try getting the latest 64-bit version of iTunes? v8.1.1 I
believe...
Left side of this page:
http://www.apple.com/itunes/download/
"64-bit editions of Windows Vista or later require the iTunes 8 64-bit
installer"
(
http://support.apple.com/downloads/iTunes_8_1_1_for_Windows__64_bit_ )
However - I know (by your post) you do not have Windows Vista x64 - so
basically - you are left out in the cold (with Windows XP Professional x64)
by Apple support. The closest thing to a 'might work, but we're doing
nothing about it' I can find for you from Apple is:
64-bit editions of Windows Vista require iTunes 7.6 or later
http://support.apple.com/kb/HT1426?viewlocale=en_US
Which states:
"Windows XP
iTunes is currently not supported in Windows XP Professional x64 Edition.
Features may or may not work correctly."
Doing further Google searches implies people have gone as far as to 'crack'
the supposed "Vista Only" x64 versions to work on Windows XP Professional
x64. Essentially - you may be SoL, but a little research might get you what
you want - or maybe just luck.
I think it comes down to you being able to get it to work - somewhat - but
not ever having any hope of it being supported by Apple.
A guide to getting it installed (supposed):
http://pctech.invisibill.net/?page_id=36