XP Pro user profile corrupt ?

  • Thread starter Thread starter Walt Mather
  • Start date Start date
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Walt Mather

I'm new here but I did do a search of back posts about this. Trouble is I'm
having a little trouble understanding what to do.

Apparently something has removed or corrupted my user profile and now I
can't get past a boot up loop where I keep getting a window right after the
welcome screen labeled "User Environment".

Within that window is the message: "Windows cannot load user's profile but
has logged you on with the default profile for the system".

Below that is "Detail - A required privilege is not held by the client"

This is a stand alone computer (my wife's) with no network connections
except for a Com3 cable modem. My wife said that just before she rebooted,
she was unable to get her email or connect to any web sites. She first
tried rebooting the cable modem and then the computer.

When I try to boot in safe mode I get a screen that offers a choice of
logging on as "Administrative" or "Home". If I pick home it just goes into
that same loop. If I pick "Administrative" it asks for a password, of
which I have no clue. This computer came with Win XP Pro (SP-1) installed
on it. My work computer also has XP Pro and is working fine but it has SP-2
installed.

Any ideas ? The only potential clue I've found is that maybe the default
user profile got corrupted or replaced with something but as near as I can
tell, I have to know the Administrative password to be able to load windows
to change the settings.
Thanks,
WaltinVt
 
Walt Mather said:
I'm new here but I did do a search of back posts about this. Trouble is I'm
having a little trouble understanding what to do.

Apparently something has removed or corrupted my user profile and now I
can't get past a boot up loop where I keep getting a window right after the
welcome screen labeled "User Environment".

Within that window is the message: "Windows cannot load user's profile but
has logged you on with the default profile for the system".

Try this: "Error Message: Windows Cannot Load Your Profile Because It
May Be Corrupted" (http://support.microsoft.com/?kbid=318011).
 
-----Original Message-----
system".

Try this: "Error Message: Windows Cannot Load Your Profile Because It
May Be Corrupted" (http://support.microsoft.com/? kbid=318011).
Additionally - the password for Administrator account is
likely nothing: just hit enter. You probably did not
set a password for the machine's Administrator account.
 
Bradc said:
Additionally - the password for Administrator account is
likely nothing: just hit enter. You probably did not
set a password for the machine's Administrator account.

Yea, I've tried all the usual, nothing, Admin, admin,...no luck.
Apparently whomever installed XP did put a password in and I can't reach him
so I'm just guessing. The same person that built my wife's computer also
did my office computer, so I'm wondering if I can find out what the password
is on mine, they would probably both be the same. Also, I wonder if I
could make a boot CD from mine that would work with the other.
Walt
 
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