XP pro sp2 problem

  • Thread starter Thread starter GrannyHamby
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GrannyHamby

I just got a new computer. I had it built, installed my own software because
I don't want VISTA. I've done this many times before.

I'm running xp pro sp2, with 1gb ram, 3gb pentium 4 processor...

The problem is, when moving files from an external drive to the new hard
drive xp restarts itself, then I get a code 19 error message. If I try to
install a new program it happens or if I try to burn a DVD.

I feel luck I can trype this message without it restarting. LOL Any clues
what the problem might be?

by the way, i have reformated and resinstalled 3 times...
 
GrannyHamby said:
I just got a new computer. I had it built, installed my own software
because I don't want VISTA. I've done this many times before.

I'm running xp pro sp2, with 1gb ram, 3gb pentium 4 processor...

The problem is, when moving files from an external drive to the new hard
drive xp restarts itself, then I get a code 19 error message. If I try to
install a new program it happens or if I try to burn a DVD.

I feel luck I can trype this message without it restarting. LOL Any clues
what the problem might be?

by the way, i have reformated and resinstalled 3 times...
Click to expand...

This may seem a strange question, but did you delete and then create a new
partition before you reformatted?

Explanation of codes http://support.microsoft.com/kb/310123

From the above page:

Code 19
Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. To fix this problem
you can first try running a Troubleshooting Wizard. If that does not work,
you should uninstall and then reinstall the hardware device. (Code 19)
Recommended resolution

A registry problem was detected.

This can occur when more than one service is defined for a device, if there
is a failure opening the service subkey, or if the driver name cannot be
obtained from the service subkey. Try these options:

On the General Properties tab of the device, click Troubleshoot to start the
Troubleshooting Wizard. Click Uninstall, and then click Scan for hardware
changes to load a usable driver. Restart the computer in Safe Mode, and then
select Last Known Good Configuration. This rolls back to the most recent
successful registry configuration.

As a last resort, you can edit the registry directly. For more information,
see the Registry Reference in the Microsoft Windows 2000 Server Resource Kit
at the following Web site:
http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/default.mspx?mfr=true
(http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/default.mspx?mfr=true)
The registry information applies to Windows XP.
 
Yes I did that each time. Its a 500 gb drive I partitioned into 4
particians. I deleted them all each time, then re partitioned them.

Last night I ran scandisk on the 3 particians I could, found no errors, I
ran the programs provided by the mfg, no errors...the only other hardware
that could be causing a problem would maybe be the med dvd writer?//
 
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