XP Pro slowdown Outlook and IE6 in suspense for long periods

  • Thread starter Thread starter PMH
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PMH

Intel 865G / Celeron 2Ghz / 512MG Ram / 2x 80GB HDD's
5 profiles / ISDN and PSTN modems /
was speedy but now slowed to a crawl. svchost is active
and cpu is struggling and doing nothing. Virus checks
nothing. One profile acts worse than others with bottom
task bar freezing up when on line. Outlook acts badly - as
usual - but sometimes just refuses to download email. Have
removed XP Pro office and reinstalled - can't reinstall
SP1 as it comes up as previously installed, and can't get
other upgrades because it reports SP1 not installed...Is
this a format and reinstall everything situation? But why,
and how are we supposed to do that when the install was
OEM and the stupid install disks are not distributed...
LINUX is looking better every day ...
 
PMH said:
Intel 865G / Celeron 2Ghz / 512MG Ram / 2x 80GB HDD's
5 profiles / ISDN and PSTN modems /
was speedy but now slowed to a crawl. svchost is active
and cpu is struggling and doing nothing. Virus checks
nothing. One profile acts worse than others with bottom
task bar freezing up when on line. Outlook acts badly - as
usual - but sometimes just refuses to download email. Have
removed XP Pro office and reinstalled - can't reinstall
SP1 as it comes up as previously installed, and can't get
other upgrades because it reports SP1 not installed...Is
this a format and reinstall everything situation? But why,
and how are we supposed to do that when the install was
OEM and the stupid install disks are not distributed...
LINUX is looking better every day ...

Try cleaning up any trash on the machine:

Turn on that firewall...
http://www.microsoft.com/WindowsXP/home/using/howto/homenet/icf.asp
If you are getting "Messenger Service" popups - this will also remedy those.
(If you have AOL, you will have to get a third party firewall. IMHO -
another reason NOT to use AOL. Although, I suggest highly that if you want
to get better protection, you should get a third party Firewall anyway, it
still does nothing for my AOL dislike.)


Make sure you have all the updates (critical) installed from:
http://windowsupdate.microsoft.com/
(Scan for updates, Review and Install)


Get rid of the spy/ad/mal-ware..
(Yes - using MORE than one of these.. I recommend at least the first
three.)

Spybot Search and Destroy
http://www.safer-networking.org/

Lavasoft AdAware
http://www.lavasoft.de

Hijack This!
(For browser Hijacks - also look into CWS Shredder)
http://mjc1.com/mirror/hjt/

And Assortment of Others:
http://www.merijn.org/downloads.html


After you cleanup your PC somewhat of spy/ad/mal-ware, verify your antivirus
software is updated and run a full scan of your computer. If you have no
antivirus software - get one NOW!
http://www.grisoft.com/us/us_dwnl_free.php


Empty your Temporary Internet Files and shrink the size it stores to about
80-120MB..
- Open ONE copy of Internet Explorer.
- Select TOOLS -> Internet Options.
- Under the General tab in the "Temporary Internet Files" section, do the
following:
- Click on "Delete Cookies" (click OK)
- Click on "Settings" and change the "Amount of disk space to use:" to
something between 80MB and 120MB. (Betting it is MUCH larger right now.)
- Click OK.
- Click on "Delete Files" and select to "Delete all offline contents"
(the checkbox) and click OK. (If you had a LOT, this could take 2-10 minutes
or more.)
- Once it is done, click OK, close Internet Explorer, re-open Internet
Explorer.


Uninstall any software you do not use often/ever. (If you have something
installed but never use it, uninstall it. If you go through Control
Panel -> Add/Remove Programs and see things you seldom if ever use, it is to
your advantage to remove it.)


Update all of your hardware drivers (find the manufacturers of your video
card, motherboard, sound card, modem, network card and so on - go to their
web pages, look for Windows XP drivers there and download/install the newest
ones.)
 
The ISDN usb modem looks guilty as sin, particularly as it
was made by Intracom with software - aka fragileware to
compliment MSware. Cheers pmh
 
Same happened to me - had a very rough 2 weeks! It may be a Trojan Horse that Norton, Adaware & Spybot didn't pick up. I'm not a technie but go to Start-Run-msconfig-Services-click on heading Service to put in alphabetical order. I don't know if it can attach itself to any other but mine had attached itself to Terminal Services-if it isn't this one disable so as to isolate whatever (make sure you have Plug & Play, Remote Procedure (2 of them) & System Restore enabled at all times (4 in total). I'll elaborate how to isolate if necessary but it means rebooting each time so it is laborious. (Quick fix is to End Process of offending svchost but this will only be efficient until you reboot whenever and you have to End Process of offending svchost each time). Right click on My Computer to Manage-Services & Applications-Services-under name double click on Services-make sure offending file (in my case Terminal Services) is disabled. Reboot-open Windows Task Manager and svchost shouldn't be using cpu and CPU Usage should not hit and remain at 100% or near it. Hope this helps. David
 
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