XP Pro laptop restarts on seeing "Command Prompt"

  • Thread starter Thread starter flash0777
  • Start date Start date
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flash0777

Hi,

My laptop is restarting on opening a new command prompt. It also
restarts any time it sees the words "Command Prompt" in a browser
window. This feels like a virus/worm but I cannot clean it using the
SBC Yahoo Anti-Virus software. Should I be using McAfee or something
like that?

The operating system is Windows XP Professional.

I tried restoring it to a prior restore point and it seemed to fix the
problem for a couple of days and then the problem returned!!

Any help or pointers are greatly appreciated.

Thanks,
 
From: <[email protected]>

| Hi,

| My laptop is restarting on opening a new command prompt. It also
| restarts any time it sees the words "Command Prompt" in a browser
| window. This feels like a virus/worm but I cannot clean it using the
| SBC Yahoo Anti-Virus software. Should I be using McAfee or something
| like that?

| The operating system is Windows XP Professional.

| I tried restoring it to a prior restore point and it seemed to fix the
| problem for a couple of days and then the problem returned!!

| Any help or pointers are greatly appreciated.

| Thanks,



Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file. http://www.ik-cs.com/multi-av.htm

Additional Instructions:
http://pcdid.com/Multi_AV.htm


* * * Please report back your results * * *
 
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