XP Pro IBM Laptop CDRW/DVD drive reads audio cds but doesn't see data cds or dvds

[Jaime]

Windows XP Pro IBM laptop computer no longer recognizes data cd's or
dvd's but will recognize and play audio cd's properly.

It seems to be windows. I have swapped out the cdrw/dvd bay with a
known working one from an exact same laptop and the behavior persists.
I have logged in as another user and that doesn't help so it doesn't
seem to be a profile issue.

I have gone into Device Manager and completely removed/uninstalled the
drive and allowed windows to run w/o the physical drive in the bay.
Upon insertion XP pro finds the correct harware and installs it
without incident but I still cannot see data cd's through Windows
Explorer.

Any ideas? I'm thinking a full, fresh reinstall of Windows XP.

 

[R. McCarty]

Open Explorer, Right Click your units Icon, Left click Properties.
Then click the "AutoPlay" tab, check the handlers for each type
of content.

Is this "Hot-Dockable" device on the Secondary IDE controller
or one of the Firewire supported units ?

When you insert a data disk, do you hear the drive spin up and
can you explore to it and see the content ?

Finally, you can download a tool called Nero CD Speed which
can test CD/DVDs. It's actually a benchmarking tool but it might
help lead you to your problem.