XP Pro doesn't find HP 5370C scanner

  • Thread starter Thread starter Rock
  • Start date Start date
R

Rock

Hi,

I have a USB scanner and XP doesn't find it . I have unplugged and
turned off anf re plugged it in, but still it doesn't pick it up.

Any ideas?

Thanks

John
 
USB devices require that drivers et al are loaded first.. the installation
program will tell you when to connect the scanner..
 
Rock said:
Hi,

I have a USB scanner and XP doesn't find it . I have unplugged and
turned off anf re plugged it in, but still it doesn't pick it up.

Any ideas?

Thanks

John
Click to expand...


Thanks but I have found the problem...

I had a 12 volt power supply but needed 24 volts.. doh!!
 
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