XP Pro Activation?????????

  • Thread starter Thread starter Stuart Tilney
  • Start date Start date
S

Stuart Tilney

Frustration Frustration Frustration!!!!!!!!!!!

I have a legal new Windows pacage XP Pro.

Loaded it fine , no problem. Purchesde Norton INS 2003,
and loaded that from their site. DID NOT WORK!!

Norton adised to Reinstall XP. NO GOOD.

Formatted Drive, relaoded XP.......Refused!!! Windows
would not allow me to configure it because I had "Used"
the product TOO MUCH......what in 6 weeks???

I need to get my product Re Activated.........HOW??????

I Cannot EVERr get an answer from Microsoft UK. After 10
minutes holding I am automatically disconnected (great
Idea I do not Think) On line help asks me for my Product
ID (NOT Key), but I need to have XP loaded to find
this????. I have had to reload Windows 98 to use my
system, I cannot contact Microsoft by e mail as I do not
have the ID, it all seems designed to frustrate simple
people. ANYONE out there who has a simple E mail
address for Microsoft UK, or a way to get my product
activated......I will be for ever indebted to you.
Oh PS. I cancelled my Norton order as it was cheaper and
easier to purchase the product direct from a
store.....Thier help was quite limited and also they have
so many barriers to just ask for help or complain. What a
joke that the only contact for my problems was
the "Refund" department. I was a happy Windows user for
years untill last week!!!
Thanks
Stuart
 
Select to activate by telephone.

It is a freephone number 0800 and take less then 5 minutes

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
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Please note I cannot respond to e-mailed questions, please use these
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Why Microsoft cannot provide the option to simply "un-
register" and the "re-register" following a system
crash/re-install (on a clean hard-drive), is beyond me.
It's just anti-piracy emasculation at the inconvenience
of the user. The activation telephone number may be free,
but it's no good when you're a busy professional (away
most of the week) and you only have weekends at home by
your PC (mostly when you do not have the opportunity to
speak to an operator while at your PC, as the centre's
closed).

Furthermore, NEVER buy Norton's Anti-Virus on-line. I
found to my cost that it imposes a restriction on the
number of times you can download it on-line, and when you
do (every time) it's well over 70Mb! Furthermore you
don't actually get a re-installable copy that you can
simply re-run (you get some rubbish called "VBOX").
Consequently, due to Norton's (Symantec's) anti-piracy
manouevres, I am forced to currently run with no
protection - despite having bought their software and
therefore the right to it!!!!!!

NOT happy at-all.

Brendan.
 
Greetings --

Sounds to me more like a steeper than expected learning curve. A
"busy professional" what? Whiner?

Re-activating WinXP after reinstallation takes only a few seconds
via the Internet, and less than 5 minutes via telephone, should a call
be necessary.

As for Symantec's on-line delivery method - _you_ chose it. Of
course the number of times you can download it is limited; how many
copies did you pay for? Had you so elected, Symantec would have
gladly sent you a CD. All you need do with the V-Box files are burn
them to CD for future use.


Bruce Chambers

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