XP Printer Problem with Office 2000

  • Thread starter Thread starter Alan
  • Start date Start date
A

Alan

I have recently purchased new PC's with Windows XP Pro.
I setup these PC's on my existing network. I have
applied ALL available service packs for XP. I am using
Office 2000 on these machines. I have also applied ALL
of the Office 2000 updates on these machines. When I
open an existing WORD or EXCEL document that was created
on my old PC and try to print it, it has the wrong
orientation or it prints very small. EXCEL sheets that
were printing OK on the old PC will no longer print
correctly. When I try to change the print settings, it
sometimes will work. Other Users on my network that do
NOT have XP Pro are also having printer problems since I
started using my new PC. Is Windows XP responsible for
this problem?? When I try to help my co-workers on their
old PC, I cannot get it to print correctly. What has XP
done to my printers?? Any ideas? Also, printing
envelopes from WORD is also printing wrong for both me
and my co-workers.

Thanks,
ALAN
 
Alan said:
I have recently purchased new PC's with Windows XP Pro.
I setup these PC's on my existing network. I have
applied ALL available service packs for XP. I am using
Office 2000 on these machines. I have also applied ALL
of the Office 2000 updates on these machines. When I
open an existing WORD or EXCEL document that was created
on my old PC and try to print it, it has the wrong
orientation or it prints very small. EXCEL sheets that
were printing OK on the old PC will no longer print
correctly. When I try to change the print settings, it
sometimes will work. Other Users on my network that do
NOT have XP Pro are also having printer problems since I
started using my new PC. Is Windows XP responsible for
this problem?? When I try to help my co-workers on their
old PC, I cannot get it to print correctly. What has XP
done to my printers?? Any ideas? Also, printing
envelopes from WORD is also printing wrong for both me
and my co-workers.

Thanks,
ALAN
Click to expand...
Alan
You need to install the XP driver for your printer. XP usually has a generic
driver that enables some basic printing functions but ususally you have to
go to the printer's web site and get an XP compatible driver to obtain full
functioning
Eric Booth
 
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