XP Messenger 6.0: video no problem, but no audio

  • Thread starter Thread starter Someone
  • Start date Start date
S

Someone

Hi,

I read a lot of messages on how with Messenger 6.0 video works, but audio
doesn't and now I have exactly the same problem. I can see video, but audio
does not work. Many people compained about the same problem, but I just
found no solution for that (except that switching back to MS Messenger 5.0
sometimes helps) and that Microsoft guys say that they cannot reproduce this
problem in their labs.
So, anyone would know solution for this? I do have routers with UPnP
services enabled on both sides.

Thanks in advance for any help.

Regards,
 
I have the same problem...........video perfect, no
fraking audio.

All test perfect. But when you connect, no audio.

What wrong MS.....can't you see VERYONE has a router
these days. Why release junk software that do not work.

Wait until it works, then release it.

Another angry perosn.
 
Greetings Someone,

Firstly, make sure both you and your contact have gone through the Audio (and Video) Tuning
Wizard in Messenger. To do so, open the main Messenger window, click the Tools menu, then
Audio Tuning Wizard, then go through the wizard to select and test your audio/video devices.

Then, both you and your contact should verify that the Windows XP Internet Connection
Firewall isn't on -- click Start, then click the Control Panel. If you're in category view
click Network and Internet connections then click Network Connections. Right click your
network/internet connection, then click Properties. Click the Advanced Tab, and verify that
the Internet Connection Firewall is unchecked. As well, if your contact is using some type
of third-party firewall (ZoneAlarm, Norton Internet Security, etc.) have them make sure that
Messenger is set to "Permit All", "Allow All" or "Medium" (ZoneAlarm).

If that's not the case, and if you or your contact are using a router (with UPnP support),
you may need to remove the current port forwardings. To do so, click Start, All Programs,
Accessories, Communications, Network Connections. Right-click the "Internet Gateway" (should
be under the Internet Gateway heading) and choose Properties. Choose the Settings button,
click each 'msmsgs' or 'msnmsgr' entry and then choose 'Delete' to each one. Then close
Messenger (right-click the Messenger icon, choose Exit), then restart Messenger.

Also, you and your contact might try turning off the QoS Packet Scheduler. To do so,
click Start, then click the Control Panel. If you're in category view click Network and
Internet connections then click Network Connections. Right click your network/internet
connection, then click Properties. Uncheck the QoS Packet Scheduler, then reboot and try
again.

Lastly, the MSN Messenger 6 'Webcam' feature can go through a relay server, and should work
regardless -- the audio conversation feature however, does require a direct connection (why
you're seeing the difference). I do however have a question regarding your contact, what
Operating System are they using?
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
Ive been working on a similar problem myself and found a solution.
previously I had video working perfectly, but the audio would work ony
for a brief second before crapping out.

first things first, i made sure that it was working in the webcam
tuner/ or for xp audio video tuner. It worked perfectly on both
sides. Then I realized that on my speaker volume (via the computers
own audio controls, usually found in the bottom right of the screen
next to the clock, you may have to expand the section to see it) it
was set all the way up for all controls. I set them both in the
middle, and viola it worked perfectly.

does this solve your problem?

6e
 
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