XP losing internet settings

  • Thread starter Thread starter Bell
  • Start date Start date
B

Bell

Hi,

Some friends of mine are losing their Internet Protocol settings with
Windows XP. They connect the computer via Ethernet to a Motorol 5100 SB
Cable modem. Any assistance would be appreciated. Please email
(e-mail address removed).

Any assistance greatly appreciated.
 
Hi
When connected directly to the a Cable Modem the IP is furnished by the
Internet service provider (ISP), and in many cases authenticate by the MAC
address of a specific computer, if another computer with another MAC address
is used it would not obtain an IP.
As a first step they should contact the ISP to make sure that their
connection setting is configured correctly.
Jack (MVP-Networking).
 
Jack (MVP-Networking). said:
Hi
When connected directly to the a Cable Modem the IP is furnished by the
Internet service provider (ISP), and in many cases authenticate by the MAC
address of a specific computer, if another computer with another MAC address
is used it would not obtain an IP.
As a first step they should contact the ISP to make sure that their
connection setting is configured correctly.
Jack (MVP-Networking).


Any assistance greatly appreciated.
Hi thanks for your reply. The service was working until the settings were lost. So I am certain it was configured correctly. Also when re-entering the ISP supplied settings the service works again. Is it a bug in windows?
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