xp licensing question after laptop crash

  • Thread starter Thread starter Martha Reimann
  • Start date Start date
M

Martha Reimann

My office bought me a retail boxed copy of xp professional
upgrade and installed it on my laptop which previously had
windows 2000 (i think). For unrelated reasons, the laptop
selfdestructed and is permanently out of service. I asked
our computer support folks to install my xp pro on my
desktop pc, which previously ran NT. The installation went
fine, but the technician apparently had some problems
with the activation. Now the head of our computer staff
insists that the licensing terms of my xp software say it
cannot be reused on a different machine even though the
original machine is defunct. This position appears to
conflict with microsoft faqs I just read. I even thought
it said I could have the xp software on both my pc desktop
and a laptop? Is our computer guy right? If not, what
should I do in terms of working with microsoft? Please
help!
 
Martha --

If a retail copy of Windows XP is removed from one computer,
it can then reinstalled on another computer. If Product Activation
via the internet is unsuccessful, then select the option to "activate
by telephone" to obtain a new activation code (free-of-charge).

If your copy is an OEM copy, then the license is tied to the
original computer and cannot be reactivated on another computer.

HOW TO: Activate Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;307890

--
Nicholas

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| My office bought me a retail boxed copy of xp professional
| upgrade and installed it on my laptop which previously had
| windows 2000 (i think). For unrelated reasons, the laptop
| selfdestructed and is permanently out of service. I asked
| our computer support folks to install my xp pro on my
| desktop pc, which previously ran NT. The installation went
| fine, but the technician apparently had some problems
| with the activation. Now the head of our computer staff
| insists that the licensing terms of my xp software say it
| cannot be reused on a different machine even though the
| original machine is defunct. This position appears to
| conflict with microsoft faqs I just read. I even thought
| it said I could have the xp software on both my pc desktop
| and a laptop? Is our computer guy right? If not, what
| should I do in terms of working with microsoft? Please
| help!
 
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