Xp install problem

  • Thread starter Thread starter Chris
  • Start date Start date
C

Chris

Hi,

I am attempting to install xp after fitting a new HDD following a
"failure" of the old one. I have removed all of the add-on pci cards so
the system is down to the bare bones required. I have been running this
version of XP with no problems for 3 years so I know the fault is not
with the version

When I reach the point during the install where the "install devices"
starts, I get the stop code 0x000000BE. Tried a few options but I cannot
seem to fix this problem. The HDD is the same size and make as the old one.

Any advice would be appreciated

Regards

Change the bulb to blue to find me
 
Chris said:
Hi,

I am attempting to install xp after fitting a new HDD following a
"failure" of the old one. I have removed all of the add-on pci cards so
the system is down to the bare bones required. I have been running this
version of XP with no problems for 3 years so I know the fault is not with
the version

When I reach the point during the install where the "install devices"
starts, I get the stop code 0x000000BE. Tried a few options but I cannot
seem to fix this problem. The HDD is the same size and make as the old
one.

Any advice would be appreciated

Regards

Change the bulb to blue to find me
Click to expand...

Chris:
This is a shot-in-the-dark, but do you think it would be a good idea to
reinstall "all of the add-on pci cards" that you removed and then try to
install the XP OS onto your new HDD? Then see if you run into the same
problem that you describe?
Anna
 
Anna said:
Chris:
This is a shot-in-the-dark, but do you think it would be a good idea to
reinstall "all of the add-on pci cards" that you removed and then try to
install the XP OS onto your new HDD? Then see if you run into the same
problem that you describe?
Anna
Click to expand...
Anna,
Thanks for the reply but I am still getting the message on install with
the cards back in. I have tried swapping the RAM module just in case it
may have been that but with no luck.

Any other thoughts ??

Regards
Chris
 
Anna,
Thanks for the reply but I am still getting the message on install with
the cards back in. I have tried swapping the RAM module just in case it
may have been that but with no luck.

Any other thoughts ??

Regards
Chris- Hide quoted text -

- Show quoted text -
Click to expand...

You should "limit" the drives to the new hard drive and the DVD / CD
drive that you will be using during the install. Disconnect every
externally connected add-ons(printer / hard drives / USB / high speed
Internet "modem" / network.)

If your hard drive and DVD / CD drives are on two different
connections, both may need to be set up as the "master" drive.
 
smlunatick said:
You should "limit" the drives to the new hard drive and the DVD / CD
drive that you will be using during the install. Disconnect every
externally connected add-ons(printer / hard drives / USB / high speed
Internet "modem" / network.)

If your hard drive and DVD / CD drives are on two different
connections, both may need to be set up as the "master" drive.
Click to expand...
Hi,

I am using ultra ata cables the HDD and CD\DVD are set to cable select
on different IDE channels never had a problem before.

Regards
Chris
 
Chris said:
Anna,
Thanks for the reply but I am still getting the message on install > with
the cards back in. I have tried swapping the RAM module just in case it
may have been that but with no luck.

Any other thoughts ??

Regards
Chris
Click to expand...


Chris:
Frequently when we've encountered that type of stop message during the XP
installation process it was because the OS was having difficulty with a
driver issue. In more than a few cases a second or even third try of
installing the OS completed without a hitch. I'll assume you've tried the
install a number of times but with the same results.

It could also be a hardware issue, particularly one involving defective
memory. But you've said you've replaced the RAM modules so we'll assume
that's not the problem. And we'll assume you've made no other hardware
changes other than the new HDD.

I note you've said you're replacing the HDD because of the "failure of the
old one". You're sure the original problem was with a defective HDD and no
other hardware or any other issue was involved?

Assuming it's not the HDD itself (we'll assume that the new HDD is
non-defective) it's hard to diagnose at this point what's causing this type
of problem.

Although you didn't say I'll assume you're working with a graphics/video
card. Does your motherboard support onboard graphics? If so, it would be
worthwhile to remove the graphics card, ensure your onboard graphics
capability is enabled and see if the install will succeed.

You're certain all your connections & configuration of components including
the new HDD are proper and your motherboard is properly seated? And, of
course, the old HDD is disconnected while you're attempting the XP install?
And all BIOS settings are proper for your configuration?
Anna
 
Anna said:
Chris:
Frequently when we've encountered that type of stop message during the XP
installation process it was because the OS was having difficulty with a
driver issue. In more than a few cases a second or even third try of
installing the OS completed without a hitch. I'll assume you've tried the
install a number of times but with the same results.

It could also be a hardware issue, particularly one involving defective
memory. But you've said you've replaced the RAM modules so we'll assume
that's not the problem. And we'll assume you've made no other hardware
changes other than the new HDD.

I note you've said you're replacing the HDD because of the "failure of the
old one". You're sure the original problem was with a defective HDD and no
other hardware or any other issue was involved?

Assuming it's not the HDD itself (we'll assume that the new HDD is
non-defective) it's hard to diagnose at this point what's causing this type
of problem.

Although you didn't say I'll assume you're working with a graphics/video
card. Does your motherboard support onboard graphics? If so, it would be
worthwhile to remove the graphics card, ensure your onboard graphics
capability is enabled and see if the install will succeed.

You're certain all your connections & configuration of components including
the new HDD are proper and your motherboard is properly seated? And, of
course, the old HDD is disconnected while you're attempting the XP install?
And all BIOS settings are proper for your configuration?
Anna
Click to expand...
Anna
Thanks for your informative reply, The old HDD had been infected by a
rather bad virus picked up by a young family member who has been
suitably admonished for their behaviour. I could have reformatted the
old drive but took the opportunity to increase the drive size and had
intented to take some files that I need off the old drive reformat it
and use it as a slave. At the moment it is not connected.
You are right in your assumption that my motherboard has no onboard
grapics and have an AGP installed. I have taken all the connections off
and re-connected them.
The only change I made was that the USB keyboard was connected via a
PS\2 adapter as I could not change the boot order without doing that. I
have since changed the bios setting to allow it to control the keyboard
instead of the OS.
I thought I had solved the problem as the installation now installed all
of the device drivers and carried on right through to installing the
start menu when it threw up the same stop message. I now have no hair
and a sleepless night behind me.
Regards
Chris
 
Anna wrote:>>>> Chris:
Click to expand...



Anna
Thanks for your informative reply, The old HDD had been infected by a
rather bad virus picked up by a young family member who has been suitably
admonished for their behaviour. I could have reformatted the old drive but
took the opportunity to increase the drive size and had intented to take
some files that I need off the old drive reformat it and use it as a
slave. At the moment it is not connected.
You are right in your assumption that my motherboard has no onboard
grapics and have an AGP installed. I have taken all the connections off
and re-connected them.
The only change I made was that the USB keyboard was connected via a PS\2
adapter as I could not change the boot order without doing that. I have
since changed the bios setting to allow it to control the keyboard instead
of the OS.
I thought I had solved the problem as the installation now installed all
of the device drivers and carried on right through to installing the start
menu when it threw up the same stop message. I now have no hair and a
sleepless night behind me.
Regards
Chris
Click to expand...


Chris:
Well since you have a "clean" old HDD, might it be worthwhile to see if you
can fresh-install the XP OS onto that HDD, just as a test?

Assuming the same problem, is there any chance you can get your hands on
another graphics/card to replace your present one?

You mentioned that at least at one point you were able to boot to a Desktop
following the XP install process. Was this after repeated installation
attempts?

But you weren't able to access Device Manager at that point were you? That
stop message came up immediately after booting to a desktop, yes?

I'm not sure I understand your keyboard reference. Of what relevance is
this? Why is boot order of some significance in this current situation?
You're presently working with a single HDD, are you not?
Anna
 
Anna said:
Chris:
Well since you have a "clean" old HDD, might it be worthwhile to see if you
can fresh-install the XP OS onto that HDD, just as a test?

Assuming the same problem, is there any chance you can get your hands on
another graphics/card to replace your present one?

You mentioned that at least at one point you were able to boot to a Desktop
following the XP install process. Was this after repeated installation
attempts?

But you weren't able to access Device Manager at that point were you? That
stop message came up immediately after booting to a desktop, yes?

I'm not sure I understand your keyboard reference. Of what relevance is
this? Why is boot order of some significance in this current situation?
You're presently working with a single HDD, are you not?
Anna
Click to expand...
Anna,

Thanks for the reply, I do not have a "clean old" HDD, it is still
virus infected. I intended to add it in as a slave after I installed the
XP OS onto the new HDD, take the files off that I require, and then
refomat it and use it as extra storage.

Unfortunatly I do not have a spare graphics card.

I have never got as far as being able to view the desktop, the stop
message has always cut in before windows has finalised.

The USB keyboard refused to respond when I wanted to access the bios so
I used the PS2 adapter to allow me to set the CD|DVD drive as the first
boot option.

I confirm that I am only using one HDD drive, fresh out of the box
Seagate 250GB.

Hope this clears any grey areas

Regards
Chris
 
Chris said:
Anna,

Thanks for the reply, I do not have a "clean old" HDD, it is still virus
infected. I intended to add it in as a slave after I installed the
XP OS onto the new HDD, take the files off that I require, and then
refomat it and use it as extra storage.

Unfortunatly I do not have a spare graphics card.

I have never got as far as being able to view the desktop, the stop
message has always cut in before windows has finalised.

The USB keyboard refused to respond when I wanted to access the bios so I
used the PS2 adapter to allow me to set the CD|DVD drive as the first boot
option.

I confirm that I am only using one HDD drive, fresh out of the box Seagate
250GB.

Hope this clears any grey areas

Regards
Chris
Click to expand...


Chris:
Yes it does.

Since you had previously indicated that (apparently) at least one of your XP
installation attempts had resulted in "I thought I had solved the problem as
the installation now installed all of the device drivers and carried on
right through to installing the start menu when it threw up the same stop
message.", I assumed you had at least arrived at a Desktop since you were
able to (apparently) access the Start menu.

In any event...

You obviously have access to another PC. Is there any chance of connecting
your old HDD to that PC, copy whatever files you need; then using Disk
Management delete any & all partitions on that HDD; then install the HDD in
the problem machine and try a fresh install of the XP OS as previously
suggested?

I really don't know what to suggest at this point. Do you think there's any
possibility that you could be dealing with a defective XP installation CD?
It's been such a rare occurrence in our experience (other than an obviously
physically damaged disk) that we ordinarily discount that possibility as the
cause of a problem similar to the one you're experiencing. Any chance on
getting your hands on another XP installation CD of the same version?

The only other thing that comes to mind - and this is a long-shot - is to
start from the beginning so to speak...

Power-off the machine and just have installed your motherboard,
CPU/heatsink, RAM modules, graphics card, keyboard & mouse, and of course
your power supply.

No floppy disk drive, no HDD, no optical drive. No other peripherals
connected.

Carefully ensure that all connections are proper & secure. Especially check
to determine the motherboard is properly seated and no indication that it
might be shorting out.

Power on the system. Presumably you'll get a screen display with no untoward
error messages from the system.

Assuming all seems well at this point, access your BIOS and review your BIOS
settings to ensure all looks OK there. Keep the system running for some
time - at least an hour or so to determine that it's stable.

All this will probably be a waste of time since it doesn't appear to be a
hardware issue (with the possible exception of a defective HDD and even that
seems remote) from your description of the problem. But it's another
"shot-in-the-dark".
Anna
 
Anna said:
Chris:
Yes it does.

Since you had previously indicated that (apparently) at least one of your XP
installation attempts had resulted in "I thought I had solved the problem as
the installation now installed all of the device drivers and carried on
right through to installing the start menu when it threw up the same stop
message.", I assumed you had at least arrived at a Desktop since you were
able to (apparently) access the Start menu.

In any event...

You obviously have access to another PC. Is there any chance of connecting
your old HDD to that PC, copy whatever files you need; then using Disk
Management delete any & all partitions on that HDD; then install the HDD in
the problem machine and try a fresh install of the XP OS as previously
suggested?

I really don't know what to suggest at this point. Do you think there's any
possibility that you could be dealing with a defective XP installation CD?
It's been such a rare occurrence in our experience (other than an obviously
physically damaged disk) that we ordinarily discount that possibility as the
cause of a problem similar to the one you're experiencing. Any chance on
getting your hands on another XP installation CD of the same version?

The only other thing that comes to mind - and this is a long-shot - is to
start from the beginning so to speak...

Power-off the machine and just have installed your motherboard,
CPU/heatsink, RAM modules, graphics card, keyboard & mouse, and of course
your power supply.

No floppy disk drive, no HDD, no optical drive. No other peripherals
connected.

Carefully ensure that all connections are proper & secure. Especially check
to determine the motherboard is properly seated and no indication that it
might be shorting out.

Power on the system. Presumably you'll get a screen display with no untoward
error messages from the system.

Assuming all seems well at this point, access your BIOS and review your BIOS
settings to ensure all looks OK there. Keep the system running for some
time - at least an hour or so to determine that it's stable.

All this will probably be a waste of time since it doesn't appear to be a
hardware issue (with the possible exception of a defective HDD and even that
seems remote) from your description of the problem. But it's another
"shot-in-the-dark".
Anna
Click to expand...
Anna,

Thanks for that, I have already tried your suggestions, I cleared the
CMOS as well just in case. I have also tried the option of installing
another version of XP once again with the same result.

I think there comes a time when you just have to bite the bullet and
give up, I have a feeling that this could run for a while with no
positive outcome.

Thanks once again for you input, if you have a flash of inspiration i`ll
keep an eye on the thread for a couple of days and then call it a day

Regards

Chris
 
Chris said:
Hi,

I am attempting to install xp after fitting a new HDD following a
"failure" of the old one. I have removed all of the add-on pci cards
so the system is down to the bare bones required. I have been running
this version of XP with no problems for 3 years so I know the fault
is not
with the version

When I reach the point during the install where the "install devices"
starts, I get the stop code 0x000000BE. Tried a few options but I
cannot seem to fix this problem. The HDD is the same size and make as
the old one.

Any advice would be appreciated
Click to expand...

Using this set of instructions:

http://www.michaelstevenstech.com/cleanxpinstall.html

at what point do you get the stop code?

Which options have you tried?
 
Chris said:
Daave,

Please read all of the thread for details
Click to expand...

Actually, I had read the thread, Chris, but I just read it again.

I would still like to know at which numbered step this occurs. In your
original post, you had indicated it was the "install devices" part. In
another post, you made it to "start menu." This is useful information,
but since it has been a long time since I've installed Windows from
scratch, it would be helpful for you to tell me at which numbered step
using the above link this behavior occurs.

I'm also wondering if trying a different keyboard -- an ordinary one
with a PS/2 connector (not a USB connector with an adaptor) -- would
help.

Regarding your new hard drive (the Seagate 250GB one), what kind is it?
SATA, by any chance? (If this was mentioned in the thread, I can't find
the post.) If so, you need to follow the prompts to install the SATA
driver from your floppy. My apologies if you already covered this; I
just didn't see it.

Also have a look at this thread for ideas; this fellow has a similar
problem:

http://www.houseofhelp.com/forums/showthread.php?p=328809

Final thought: Take another look at your mobo and make sure every
connection is secure.
 
Daave said:
Actually, I had read the thread, Chris, but I just read it again.

I would still like to know at which numbered step this occurs. In your
original post, you had indicated it was the "install devices" part. In
another post, you made it to "start menu." This is useful information,
but since it has been a long time since I've installed Windows from
scratch, it would be helpful for you to tell me at which numbered step
using the above link this behavior occurs.

I'm also wondering if trying a different keyboard -- an ordinary one
with a PS/2 connector (not a USB connector with an adaptor) -- would
help.

Regarding your new hard drive (the Seagate 250GB one), what kind is it?
SATA, by any chance? (If this was mentioned in the thread, I can't find
the post.) If so, you need to follow the prompts to install the SATA
driver from your floppy. My apologies if you already covered this; I
just didn't see it.

Also have a look at this thread for ideas; this fellow has a similar
problem:

http://www.houseofhelp.com/forums/showthread.php?p=328809

Final thought: Take another look at your mobo and make sure every
connection is secure.
Click to expand...
Daave
I have tried the keyboard advice early on in the different options I
tried before I posted the first request for assistance. The seagate
drive is ATA using cable select.

I`m afraid I did not make a note of the numbers as I was losing the will
to live in frustration at the time.

Regards

Chris
 
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