XP install problem

[Guest]

Trying to upgrade a Win98 SE computer to WinXP Home. After the upgrade
program copies the files from the CD the computer is restarted and shows the
XP splash screen. I soon get an error message that the upgrade can not copy
the file “ftdisk.sysâ€. I can retry to copy again but end up with the same
results. Canceled the upgrade but let the computer restart to the upgrade. I
then get the message that setup can’t copy the file “dmload.sysâ€.
Had to cancel again and get the same message but for file “bootvid.dllâ€.

The upgrade compatibility report does not show any issues with any hardware
on the system.

Any help would be appreciated.

Thanks,
Rick J.

 

[DL]

Check your memory
http://www.memtest.org/
I'm assuming the win cd is clean

 

[Guest]

CD is new but has small marks on it that will not come off.

 

[DL]

Try copying the contents of the cd to another PC, as a test.