XP hotfix KB840987

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G

Guest

users are getting popup after this hotfix is installed
' Windows - Registry recovery One of the files containing the system's
registry data had to be recovered by use of a log or alternate copy. The
recovery was successful.'
 
tm said:
users are getting popup after this hotfix is installed
' Windows - Registry recovery One of the files containing
the system's registry data had to be recovered by use of a log
or alternate copy. The recovery was successful.'
Click to expand...
Hi

Security Update for Microsoft Windows (840987)
http://www.microsoft.com/technet/security/bulletin/ms04-032.mspx

MS04-032/KB840987 can cause this error sometimes. Either upgrade
to WinXP SP2, or call for the hotfix mentioned in the link below.

You receive a "One of the files in the registry database had to
be recovered" message when you connect a Windows XP-based client
computer to a Windows NT 4.0 domain
http://support.microsoft.com/?id=843426

Disregard the NT 4.0 domain reference, most likely the hotfix will
fix the issue also for am Active Directory computer.

As the article states, you need to call Microsoft Product Support Services to
obtain it (outside the US, customers should contact their local Microsoft
subsidiary.). The support call will be be free as long as you refer to the
Knowledge Base Article number (843426) and ask for nothing more.

You will need to find the phone number from here:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

In the wizard, Select WinXP, and Basic, and then "It was purchased separately"

For USA, you end up here
http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer31

Use phone number 425-635-3311
 
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