R
Roger Copeland
I also want to get this to Microsoft but I never found a
support email address.....help
Dear Microsoft,
I just purchased a Toshiba laptop PC and a high end HP
desktop PC, they both have Windows XP Home. Edition. I
have been very disappointed in there performance although
the laptop works better than the Desktop.
The HP 854n w/ media center is really disappointing...here
are just a few of the problems that exist and hopefully
you can tell me what the problem is. I took the HP back to
Fry's Electronic where I purchased it a month ago and they
said I should upgrade to XP Pro or Windows 2000 I'll see
what you have to offer. I am 60 yrs. Old and was laid off
a year ago and haven't found a job yet so I don't have a
lot of money to play with.
The PC came with a system restore which will let you put
it back to x date in the past and I have had to restore it
a dozen times.
Problems:
1. Constantly asking do I want windows to remember
passwords.I click yes and hasn't remembered a one.
2. Three time after boot up it will have 2 desktops
one on top of the other the one on top is functional, I
accidently found the top one by drag it down from the top
of the screen and seeing another one behind it that was
functional. I couldn't get rid of the top one.so I had to
restore system back to the last safe point which was some
days earlier and lost all that had done in that time.
3. Some times when I right click on the desktop not
window appears but if I move my mouse to the right the
menu appears 1 line at a time.its like its hidden.
4. I have a 2.56 ghz Pentium 4 and it is slower than
my 1.4 3 yr. Old Gateway now this may or may not be a XP
problem. With all the problems with this PC I have to
think that XP is a contributing factor.
5. Fry's Electronics checked and could find nothing
wrong with the PC(hardware) so you're my only hope. Also I
have the fastest DSL Verizon offers so I am not
complaining about slow internet access.
6. I also maintain all recommended updates on a weekly
basis.
Thanks
Roger Copeland
972-414-2640
(e-mail address removed)
support email address.....help
Dear Microsoft,
I just purchased a Toshiba laptop PC and a high end HP
desktop PC, they both have Windows XP Home. Edition. I
have been very disappointed in there performance although
the laptop works better than the Desktop.
The HP 854n w/ media center is really disappointing...here
are just a few of the problems that exist and hopefully
you can tell me what the problem is. I took the HP back to
Fry's Electronic where I purchased it a month ago and they
said I should upgrade to XP Pro or Windows 2000 I'll see
what you have to offer. I am 60 yrs. Old and was laid off
a year ago and haven't found a job yet so I don't have a
lot of money to play with.
The PC came with a system restore which will let you put
it back to x date in the past and I have had to restore it
a dozen times.
Problems:
1. Constantly asking do I want windows to remember
passwords.I click yes and hasn't remembered a one.
2. Three time after boot up it will have 2 desktops
one on top of the other the one on top is functional, I
accidently found the top one by drag it down from the top
of the screen and seeing another one behind it that was
functional. I couldn't get rid of the top one.so I had to
restore system back to the last safe point which was some
days earlier and lost all that had done in that time.
3. Some times when I right click on the desktop not
window appears but if I move my mouse to the right the
menu appears 1 line at a time.its like its hidden.
4. I have a 2.56 ghz Pentium 4 and it is slower than
my 1.4 3 yr. Old Gateway now this may or may not be a XP
problem. With all the problems with this PC I have to
think that XP is a contributing factor.
5. Fry's Electronics checked and could find nothing
wrong with the PC(hardware) so you're my only hope. Also I
have the fastest DSL Verizon offers so I am not
complaining about slow internet access.
6. I also maintain all recommended updates on a weekly
basis.
Thanks
Roger Copeland
972-414-2640
(e-mail address removed)