XP Home Question HELP!!

  • Thread starter Thread starter Candace Sparks
  • Start date Start date
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Candace Sparks

A client has a computer with XP Home installed. Someone installed XP Pro
over the top, it was not a legal copy. Now, she cannot use her computer,
because the OS did not pass the Genuine Software Test. Can I do a repair
using the XP Home CD, so the hard drive does not have to formatted?

Thank you in advance for your help!
 
Candace Sparks said:
A client has a computer with XP Home installed. Someone installed XP Pro
over the top, it was not a legal copy. Now, she cannot use her computer,
because the OS did not pass the Genuine Software Test. Can I do a repair
using the XP Home CD, so the hard drive does not have to formatted?

Thank you in advance for your help!
Click to expand...

Your client will need to re-install WinXP Home. There is no need to
format the drive; however, he/she would be wise to back up all
important information beforehand. But then the OP should do this
at regular intervals (e.g. weekly) regardless . . .
 
:
: : > A client has a computer with XP Home installed. Someone installed XP
Pro
: > over the top, it was not a legal copy. Now, she cannot use her
computer,
: > because the OS did not pass the Genuine Software Test. Can I do a
repair
: > using the XP Home CD, so the hard drive does not have to formatted?
: >
: > Thank you in advance for your help!
: >
: >
:
: Your client will need to re-install WinXP Home. There is no need to
: format the drive; however, he/she would be wise to back up all
: important information beforehand. But then the OP should do this
: at regular intervals (e.g. weekly) regardless . . .
:
:
:
It is going to be hard to backup the data because the computer can't be
used.
 
Ron Sommer said:
:
: : > A client has a computer with XP Home installed. Someone installed XP
Pro
: > over the top, it was not a legal copy. Now, she cannot use her
computer,
: > because the OS did not pass the Genuine Software Test. Can I do a
repair
: > using the XP Home CD, so the hard drive does not have to formatted?
: >
: > Thank you in advance for your help!
: >
: >
:
: Your client will need to re-install WinXP Home. There is no need to
: format the drive; however, he/she would be wise to back up all
: important information beforehand. But then the OP should do this
: at regular intervals (e.g. weekly) regardless . . .
:
:
:
It is going to be hard to backup the data because the computer can't be
used.
Click to expand...

Indeed, but there are several methods to achieve this. I'm
happy to explain them if the OP needs to know more.
 
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