XP Home Problem

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Could anyone suggest a solution to this problem.

I log in to XP home okay and get my background. But then the system the
toobar or icons on the screen. The system does not respond to mouse clicks,
nor does it respond to any key presses except ctrl-alt-del

Im connected to Internet thru ASDL.

Any help would be appreciated.

Regards,
Bill
 
Hi Bill,

Is this all accounts or just the one?
Does it happen in Safe mode?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
Rick,
It happens on all accounts , I can login but then loose toolbar, use of
mouse and keyboard except for ctrl-alt-del.
I think maybe virus or Trojan! I have backed up data in safe-mode command
prompt, onto memory stick and I now think I will have to use my recovery disk
as I cannot afford to be without computer for much longer.

Thanks for your help.
 
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