xp home edition

  • Thread starter Thread starter jim
  • Start date Start date
J

jim

when i start my comp it says that windows installer is not there or
configured properly. also after looking through a few things it seems that
all my services have stopped and can't access help or add remove a programme
any tips please?
 
jim said:
when i start my comp it says that windows installer is not there or
configured properly. also after looking through a few things it seems that
all my services have stopped and can't access help or add remove a
programme any tips please?
Click to expand...

Try and narrow down the troubleshooting:

The First Question Of Troubleshooting: what changed between the time things
worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke
 
i was trying to load a new version of anti virus and it went mental, spyware
doctor and antivirus has cleaned all infection's it's just on other volume of
xp windows installer won't work even after following the steps for verifying
location regedit modify image path etc. sorry malke didn't know ho to reply
just advised from davy b
 
jim said:
i was trying to load a new version of anti virus and it went mental,
spyware doctor and antivirus has cleaned all infection's it's just on
other volume of xp windows installer won't work even after following the
steps for verifying location regedit modify image path etc. sorry malke
didn't know ho to reply just advised from davy b
Click to expand...

I am so sorry but I find it impossible to untangle this post. Please review
the information at these links to see how to post so you can get the help
you want. I say this not to offend you in any way but simply to help you.

http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question
http://users.tpg.com.au/bzyhjr/liszt.htm - How Not to Get Technical Help on
Usenet


Malke
 
i apologise malke i thought you just posted a question then read the answer
and i was trying to keep it short. to try and let you know i put my comp in
for repair as it wasn't working (which i had to pay for) and as i am a novice
when i got it back there was 2 volumes on it one which works and lets me
access everything and one when i click on it it gives me the windows
installer is not configured properly and wont let me accrss help or add
remove programmes. as i am quite nosey i thought i would seek help from the
support pages and under the re instal windows installer i followed the steps
to locate h key msconfig and regedit etc to see if this would solve the prob
as i cant understand why it works fine if i click on one volume but not
another. so rather than deleting incase i muck up i thought i would try
repair. what i would really like to know is this other volume upsetting the
one i am using for memory etc can i delete or repair it incase this volume
i'm using gets a virus or should i just leave well alone? sorry to bother you
bud! j.
 
jim said:
i apologise malke i thought you just posted a question then read the answer
and i was trying to keep it short. to try and let you know i put my comp
in
for repair as it wasn't working (which i had to pay for) and as i am a
novice
when i got it back there was 2 volumes on it one which works and lets me
access everything and one when i click on it it gives me the windows
installer is not configured properly and wont let me accrss help or add
remove programmes. as i am quite nosey i thought i would seek help from
the
support pages and under the re instal windows installer i followed the
steps
to locate h key msconfig and regedit etc to see if this would solve the
prob
as i cant understand why it works fine if i click on one volume but not
another. so rather than deleting incase i muck up i thought i would try
repair. what i would really like to know is this other volume upsetting
the
one i am using for memory etc can i delete or repair it incase this volume
i'm using gets a virus or should i just leave well alone? sorry to bother
you
Click to expand...


Perhaps you could get someone who knows English a little better to help you
write your post.
 
jim said:
i apologise malke i thought you just posted a question then read the answer
and i was trying to keep it short. to try and let you know i put my comp
in
for repair as it wasn't working (which i had to pay for) and as i am a
novice
when i got it back there was 2 volumes on it one which works and lets me
access everything and one when i click on it it gives me the windows
installer is not configured properly and wont let me accrss help or add
remove programmes. as i am quite nosey i thought i would seek help from
the
support pages and under the re instal windows installer i followed the
steps
to locate h key msconfig and regedit etc to see if this would solve the
prob
as i cant understand why it works fine if i click on one volume but not
another. so rather than deleting incase i muck up i thought i would try
repair. what i would really like to know is this other volume upsetting
the
one i am using for memory etc can i delete or repair it incase this volume
i'm using gets a virus or should i just leave well alone? sorry to bother
you
bud! j.
Click to expand...

I add my name to the list of those who cannot fathom precisely what it is
you're trying to explain. Please read it back to yourself before you hit
"Send", imagining you're one of us.

Typos and poor English we can often (but not always) work around. Your
*explaining* skills, however, need brushing up. Eg: "...from the support
pages and under the re instal windows installer i followed the steps to
locate h key msconfig and regedit etc", "following the steps for verifying
location regedit modify image path etc". By all means "keep it short", but
not at the expense of clearly providing information. The links Malke
provided will certainly help you in this.

My advice to you would be: if you've paid for a professional repair (and you
haven't explained what was wrong with), and your PC is now "broken" in a way
in which it wasn't before, then you should go back to the repairers for
redress.
 
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