xp home edition

  • Thread starter Thread starter jim
  • Start date Start date
J

jim

my xp has stopped working altogether it wont let me do a system recovery or
access help and support. on the services it say's that they are all stopped
and tried something else which resulted in it saying an installable virtual
device driver is needed. please help!
 
You need to provide accurate and complete information. Saying that the
system stopped working altogether appears be untrue since you go on to say
that you cannot access help. This indicates that the system is booting
which is at odds with your opening statement. You need to describe exactly
what happens when you boot the PC and provide a complete description of
problems you run into. Don't just say that you cannot do something--tell
exactly what happens when you try it. If there is an error message, provide
it verbatim. When you talk about a system recovery, are you referring to a
third party program or do you mean that the XP System Restore feature
doesn't work? What happens when you try? Saying you tried some unspecified
thing and that resulted in a non-specific error message is not helpful.
What did you try and what is the **exact** error message?
 
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