XP home boot up error

  • Thread starter Thread starter gary
  • Start date Start date
G

gary

can someone please help me , When i boot my p.c i can get
to the welcome screen then my wallpaper appers then
nothing no icons or task bar the system just hangs any
ideas?

Thanks Gary
 
Greetings, try the following. Please post back here your results.

There is a very good chance this is being caused by a virus.

Reboot Windows XP into Safe Mode
--How to start Windows XP in Safe mode--
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001060608000039

1) Goto Start>>Run>>Type "regedit"
2) Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run and delete
"Explorer %SYSTEM%\Explorer.exe"
3) Reboot your PC as normal.

If that doesnt work...

Reboot Windows XP into Safe Mode
--How to start Windows XP in Safe mode--
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001060608000039

1) Open My Computer and navigate to C:\Windows\System32. Search in the
System32 directory for "explore.exe" or "explorer.exe" If the file exists
delete it.
2) Goto http://housecall.trendmicro.com/ and scan your either system for
virus.
3) Reboot your PC.

NOTE: Do NOT delete "explorer.exe" from your C:\Windows directory!

You may try the following if you don't boot into Safe Mode.

1) Press CTRL+SHIFT+ESC
2) Goto the Applications Tab
3) Click New Task...
4) Type "C:\Windows\explorer.exe", hit Enter
5) Open My Computer and navigate to C:\Windows\System32. Search in the
System32 directory for "explore.exe" or "explorer.exe" If the file exists
delete it.

NOTE: Do NOT delete "explorer.exe" from your C:\Windows directory!

Also try a virus scan to clean things up.
1) Open Internet Explorer
2) Goto http://housecall.trendmicro.com/ and scan your either system for
virus.
3) Reboot your PC and see if you now have a desktop.

If that doesnt work goto...
Line 195 "Restore Desktop Icons and Taskbar"
http://www.kellys-korner-xp.com/xp_tweaks.htm

Run the VBS script and then reboot your PC.

---If none of the above help i would suggest trying a repair install of
Windows XP.---

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

----More Help for No Desktop/No Taskbar----

W32.Aplore Removal Information
http://securityresponse.symantec.com/avcenter/venc/data/[email protected]

W32.HLLP.Handy Removal Information
http://securityresponse.symantec.com/avcenter/venc/data/w32.hllp.handy.html

Taskbar Is Missing When You Log On to Windows
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q318027
 
Hi Chris

Thanks for the help,

I tried your process to fix my fault, However i could not
find " Explorer %SYSTEM%\Explorer.exe"
but booting in safe mode (which you told me to do )i could
run my virus scan which found nothing but at the same time
i could use my system restore and that fixed the fault,

Now all i have to do is try and find out what caused it in
the first place.
Once again thanks for the help

Gary
 
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