xp hesitates on opening folders

  • Thread starter Thread starter gary
  • Start date Start date
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gary

just started recently.

My XP Pro PC will lock up when I try to open a folder.

say I open Excel or Word, click on File, then Open, then click on the arrow
next to Look In to select a particular folder, and it hesitates for up to a
minute or two (seems longer).

I check task manager and nothing shows locked up, CPU usage is low.

these are networked folders, but I can do a constant ping and the ping is
returned in 1 ms.

Don't see any other network problems, so kinda confused as to what is
causing this. PC problem or network problem?
 
I'd go for network, the only still weak field of Windows. Could be the
DNS-service is not working correctly and Windows cannot find the name
of the server where the folders are located. Check the IP-settings on
your client. Compare speed if you connect the network-folders with IP
in stead of servername (so \\192.168.0.145\Folders\Financial\Gary in
stead of \\Fileserver\Folders\Financial\Gary). If that goes quicker,
its a DNS problem.

Also, try to remember exactly when this first occured, and check what
changed in the network or your client just before that moment. Check if
other users have the same problem, and if so, herass your system admin
about it (he might have changed something on the server).
 
How to Optimize Word
http://support.microsoft.com/default.aspx?scid=kb;en-us;239431

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

:

| just started recently.
|
| My XP Pro PC will lock up when I try to open a folder.
|
| say I open Excel or Word, click on File, then Open, then click on the arrow
| next to Look In to select a particular folder, and it hesitates for up to a
| minute or two (seems longer).
|
| I check task manager and nothing shows locked up, CPU usage is low.
|
| these are networked folders, but I can do a constant ping and the ping is
| returned in 1 ms.
|
| Don't see any other network problems, so kinda confused as to what is
| causing this. PC problem or network problem?
 
one more thing.

I do see it happening also when I try to open new email in outlook 2003.

not everytime, but enough to irritate the heck out of me.

shouldnt be DNS problem, as I use DHCP to hand out DNS here, and nobody else
is having this problem.

could it be cable issue? bad port on switch?

gary
 
Sure. Try to 'ping -t' the server, see if it loses packets. 'Ping -t'
something on the internet, see if that works well.

I've seen lots of strange things which in the end seemed to be bad
UTP-cables or cheap hubs/switches... In my home environment I even had
a raspppoe-dial-up which, every 30 seconds or so, lost connection for a
second, then had connection, then lost, then had and had it for another
30 seconds before repeating the whole thing... End conclusion was that
one port on my (I admit it: Very cheap) hub was faulty.
 
well, I did the constant ping to our file server for a few minutes, over 700
pings and not one dropped, and all were at 1 ms.
weird.

gary
 
Those tweaks seem to be only about a working environment that appears
slow, not really what Gary experiences, i.e. locks... I'd be surprised
if those tweaks helped.

Idd weird Gary, but the fact that you can ping at least proves there's
nothing wrong with your connection. It still sounds to me like some
DNS-issue, or something alike. I'm no expert on DNS though, but when I
was setting up my server, on logging in I had a sort of lockdown for
about a minute, after which the PC came through, could login, and
seemed ok (but later appeared things were missing). The problem in that
case was faulty DNS.

Have you tried to connect to network-computer through IP (in stead of
name) as I suggested before? You might also try to config the
IP-settings of the client locally in stead of through DHCP, and f.i.
try to fiddle a bit with DNS-servers.
 
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