G
Guest
I was upgrading the Realtek HD audio drivers on my computer, and accidentally
installed the wrong driver software. The installation failed. The next time
I rebooted my computer, the boot froze on the Windows logo screen with the
progress bar. The bar keeps moving, but the system never boots (even after
12 hours).
I was able to get into safe mode and tried uninstalling the audio driver
software. The uninstall failed. With some research, I was able to identify
that RtkAudHD.sys is the driver that had been installed. I deleted it. This
did not fix the problem.
I've generated a bootlog.txt and it looks like drivers stop loading properly
after Mup.sys loads.
Finally, I used my XP CD to perform a repair install. When the repair
rebooted the machine, it again froze during startup. What's more, I can no
longer get into safe mode because the message "Windows XP Setup cannot run
under SafeMode" comes up.
Do I have to reinstall Windows to get my machine up and running again?
installed the wrong driver software. The installation failed. The next time
I rebooted my computer, the boot froze on the Windows logo screen with the
progress bar. The bar keeps moving, but the system never boots (even after
12 hours).
I was able to get into safe mode and tried uninstalling the audio driver
software. The uninstall failed. With some research, I was able to identify
that RtkAudHD.sys is the driver that had been installed. I deleted it. This
did not fix the problem.
I've generated a bootlog.txt and it looks like drivers stop loading properly
after Mup.sys loads.
Finally, I used my XP CD to perform a repair install. When the repair
rebooted the machine, it again froze during startup. What's more, I can no
longer get into safe mode because the message "Windows XP Setup cannot run
under SafeMode" comes up.
Do I have to reinstall Windows to get my machine up and running again?