R
Rose
hi,
i have a normal dell home desktop with windows xp home
installed. today i just left the computer on for a few
hours, came back, and the for some reason windows has
rebooted itself and is stuck at a screen. it says that
windows cannot be started normally and gives me several
options such as safe mode, safe mode with command
prompt...etc. i tried everyone of them, none of them
worked. they all lead me back to the same option screen.
windows fails to start every time. i don't know what do
to. i need to retrieve some of my files, so i don't want
to reformat my drive. is there any way to start windows or
go to command prompt so i can save my files? PLEASE HELP!!
thanks!
rose
i have a normal dell home desktop with windows xp home
installed. today i just left the computer on for a few
hours, came back, and the for some reason windows has
rebooted itself and is stuck at a screen. it says that
windows cannot be started normally and gives me several
options such as safe mode, safe mode with command
prompt...etc. i tried everyone of them, none of them
worked. they all lead me back to the same option screen.
windows fails to start every time. i don't know what do
to. i need to retrieve some of my files, so i don't want
to reformat my drive. is there any way to start windows or
go to command prompt so i can save my files? PLEASE HELP!!
thanks!
rose