XP error messages, safe mode, can't restore

  • Thread starter Thread starter Jane
  • Start date Start date
J

Jane

My Compaq "crashed" 3 weeks ago, can't restore, ordered
disks from Compaq but don't want to lose personal files.
Tried Microsoft service pack but didn't finish
downloading and made problem worse. Had to reboot using
Microsoft 6 diskettes. Now have to hit F1boot to start
computer. Message from AOL, problem with internal modem.
Can't fully erase large games with sound. Get constant
error messages from Microsoft but can't access page to
view or person who will email me with solutions. HELP!
 
Without an actual XP CD as opposed to the manufacturer's restore CD there's
not much we can offer. You say you can't restore, does that mean you've
tried System Restore as follows:
Start\All Programs\Accessories\System Tools\System Restore, then try to
restore to a date prior to when this began.

You imply you are able to boot into Windows. If you are concerned about
your personal files, you'd best back them up now if you are able to boot to
the desktop as the Compaq restore disks will likely wipe the drive before
reinstalling XP.
 
Back
Top