P
Patrick J.
Message that appears when attempting startup: "We
apologize for the inconvenience, but windows did not start
successfully. A recent hardware or software change might
have caused this." The Windows Advanced Options menu
(Safe Mode; Safe Mode w/Networking; SM w/Command Prompt;
Last Known Good Congig.; Start Win Normally), regardless
of choice made, returns us to the same message as above
followed by the Advanced Options menu, repeatedly. I am
trying to help a relative - they insist this began a day
or so ago, and that they knowingly did nothing different
when starting their Gateway computer the day the problem
began. No hardware / software changes (apparently) had
been made. They ALSO, have misplaced all documentation,
CD Recovery disks, original system CDs . . . HELP me HELP
them, please . . .
apologize for the inconvenience, but windows did not start
successfully. A recent hardware or software change might
have caused this." The Windows Advanced Options menu
(Safe Mode; Safe Mode w/Networking; SM w/Command Prompt;
Last Known Good Congig.; Start Win Normally), regardless
of choice made, returns us to the same message as above
followed by the Advanced Options menu, repeatedly. I am
trying to help a relative - they insist this began a day
or so ago, and that they knowingly did nothing different
when starting their Gateway computer the day the problem
began. No hardware / software changes (apparently) had
been made. They ALSO, have misplaced all documentation,
CD Recovery disks, original system CDs . . . HELP me HELP
them, please . . .