G
Guest
This question seems to have been asked before but not enough detail provided
to help.
Environment: -
I am running Windows XP Pro on an IBM laptop, T20.
Problem:-
I was on the internet when I started getting error messages and a clicking
noise in my computer. I switched it off and when I restarted I get the error
message 'Disk error. Press any key".
Attempted fixes: -
1) I did some research,learned that it was likely a hard disk error.
Tried the F8 key (according to the research) during reboot to try to start
the computer in 'safe'mode'. No success as the option never appeared.
2) Downloaded the boot disks (6 of them) from the Microsoft website and
booted from the floppy drive. When this is done, I get 3 options:
- To set up Windows XP now, press Enter (this option does not work)
- To repair a Windows installation using Recovery Console, press 'R'
- To quit Setup without installing XP, press F3
Option 2, leads to a Command Line (Dos prompt) C:
At the disk prompt, I was hoping to run Norton Utilities but the Recovery
console does not recognize the switch to the 'E:'drive which is my CDRom drive
I am not familiar with the Command line instructions to use them with any
level of confidence.
I would appreciate it if somebody could walk me through a recovery with some
level of detail, either here or at my email (e-mail address removed)
Thanks very much
to help.
Environment: -
I am running Windows XP Pro on an IBM laptop, T20.
Problem:-
I was on the internet when I started getting error messages and a clicking
noise in my computer. I switched it off and when I restarted I get the error
message 'Disk error. Press any key".
Attempted fixes: -
1) I did some research,learned that it was likely a hard disk error.
Tried the F8 key (according to the research) during reboot to try to start
the computer in 'safe'mode'. No success as the option never appeared.
2) Downloaded the boot disks (6 of them) from the Microsoft website and
booted from the floppy drive. When this is done, I get 3 options:
- To set up Windows XP now, press Enter (this option does not work)
- To repair a Windows installation using Recovery Console, press 'R'
- To quit Setup without installing XP, press F3
Option 2, leads to a Command Line (Dos prompt) C:
At the disk prompt, I was hoping to run Norton Utilities but the Recovery
console does not recognize the switch to the 'E:'drive which is my CDRom drive
I am not familiar with the Command line instructions to use them with any
level of confidence.
I would appreciate it if somebody could walk me through a recovery with some
level of detail, either here or at my email (e-mail address removed)
Thanks very much