XP closes fatal error - working out whats wrong

[Guest]

Hi All..

I guess a general question here and its difficult to be specific. Yesterday I was working with XP Home on a high end PC. I had quite a few programs open at once (e.g. MS Publisher, Adobe stuff, p2p program) - but the PC should be able to handle that ....

On more than one occation, and with out any warning, XP just shut down. I do not mean close down in a controlled way - just shut the PC off. On restarting a screen comes up that says something like 'XP just suffered a severe error and had to shut down'. It then asked me to send stuff to MS (was not sure that was a good thing).

Question is, where do I really start looking to find the problem. Are there any logs anywhere that I would understand and could determine what program was causing the problem ?

It seems to be that for XP to just shut down so quicky there must be an 'obvious' major problem that needs fixing. I should add I had not recently added new software or hardware. The only thing I noted was when I started using the Adobe PDF spooler from within Publisher - it seemed to start ..

thanks

Mark

 

[Rick \Nutcase\ Rogers]

Hi Mark,

Start/run eventvwr.msc and check the system and application logs for clues.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

Hi All..

I guess a general question here and its difficult to be specific.

Yesterday I was working with XP Home on a high end PC. I had quite a few
programs open at once (e.g. MS Publisher, Adobe stuff, p2p program) - but
the PC should be able to handle that ....

On more than one occation, and with out any warning, XP just shut down. I

do not mean close down in a controlled way - just shut the PC off. On
restarting a screen comes up that says something like 'XP just suffered a
severe error and had to shut down'. It then asked me to send stuff to MS
(was not sure that was a good thing).

Question is, where do I really start looking to find the problem. Are

there any logs anywhere that I would understand and could determine what
program was causing the problem ?

It seems to be that for XP to just shut down so quicky there must be an

'obvious' major problem that needs fixing. I should add I had not recently
added new software or hardware. The only thing I noted was when I started
using the Adobe PDF spooler from within Publisher - it seemed to start ..

 

[Rick \Nutcase\ Rogers]

Hi Mark,

I couldn't tell you what is on your system, Lexar makes a number of
different things that use USB. Check Device Manager for clues.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

Hi got the following (see below):

Problem is I can not see how this relates to anything. The cause is :

"CAUSE
This problem occurs because the driver for the USB Universal Reader from

Lexar Media, Inc is not compatible with Windows XP.

RESOLUTION
To resolve this problem, obtain and install the latest driver from Lexar Media, Inc.
"

I'm not aware I have anything by Lexar ?

any ideas ?

cheers

Mark

***************


Error Message: STOP 0x00000050 (0xffffffe0, 0x00000001, 0xf30da010,

0x00000000) PAGE_FAULT_IN_NONPAGED_AREA

Applies To
SYMPTOMS
You may experience any of the following symptoms:
Your computer automatically restarts.
After you log on, you receive the following error message:

Microsoft Windows
The system has recovered from a serious error.
A log of this error has been created.
Please tell Microsoft about this problem.
We have created an error report that you can send to help us improve

Microsoft Windows. We will treat this report as confidential and anonymous.

To see what data this error report contains, click here.
If the error message still appears and if you want to see the data that

the error report contains, click the click here link at the bottom of the
message box. You then see error signature information that may be similar
to:

BCCode : 00000050 BCP1 : 0xffffffe0 BCP2 : 0x00000001 BCP3 : 0xf30da010

BCP4 : 0x00000000 OSVer : 5_1_2600 SP : 0_0 Product : 256_1

You receive the following stop error message on a blue screen:

A problem has been detected and Windows has been shut down to prevent damage to your computer
Technical information:

*** STOP: 0x00000050 (0xffffffe0, 0x0x00000001, 0xf30da010, 0x00000000)
PAGE_FAULT_IN_NONPAGED_AREA
When you view the system log in Event Viewer, you may notice an event ID

1003 entry with information that is similar to:

Date: date
Source: System
Error Time: time
Category: (102)
Type: Error
Event ID: 1003
User: N/A
Computer: computer
Description: Error code 00000050, parameter1 0xffffffe0, parameter2

0x00000001, parameter3 0xf30da010, parameter4 0x00000000. For more
information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp. Data: 0000: 53 79 73 74 65 6d 20
45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64
65 ror code 0018: 20 30 30 30 30 30 30 35 00000MN 0020: 30 20 20 50 61 72 61
6d 0 Param 0028: 65 74 65 72 73 20 66 66 eters ff 0030: 66 66 66 66 64 31 2c