xp cd

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wanda j said:
my system did not come with a windows xp cd. how do i get an xp cd?
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The computer supplier should be able to provide you with an OEM recovery
disk that will allow you to reinstall the hard drive to the as supplied
state.

Andy
 
wanda said:
my system did not come with a windows xp cd. how do i get an xp cd?
Click to expand...


If it didn't come with one, you probably can't get one except by buying it.
But it doesn't hurt to ask your vendor. They may have them for a low price.
 
wanda said:
my system did not come with a windows xp cd. how do i get an xp cd?
Click to expand...


Contact the computer's manufacturer.

Legally, the OEM has met it's contractual obligation to Microsoft
by providing a means of returning the PC to its ex-factory state,
whether it's a Recovery CD or a Recovery Partition. They are not
legally obliged to provide a true installation CD as part of the sale.
Reputable, customer-service aware OEMs, like Dell and Gateway, do
provide a full OEM installation CD, that does permit custom
installations and repairs. Many uncaring OEMs, such as Compaq, HP, and
Sony, however, in an effort to save pennies and reduce their support
costs by having to hire support people that can only say "Boot from the
Recovery CD to return your PC to its original condition," provide only a
CD bearing a disk image of the hard drive as it left the factory. These
Recovery/Restore CDs cannot perform normal installations, nor can they
be used to do any sort of customizations.

Essentially, it boils down to "You get what you pay for."


--

Bruce Chambers

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