T
Tony Brown
My daughter's computer was recently infected with the
W£2.Blaster.Worm. I have scanned it with Norton Anti-virus 9
up-to-date now) and believe that I have removed the offending files
(MSBlast.exe) according to Norton's instructions. Further repeated
scans have indicated that there is no infection. BUT ---- when the
computer goes on-line trouble begins after a short period of time (
this can vary between 5 and 20 minutes.) Then a message appears
saying that Norton has detected the Blaster worm in a file. The name
of this file varies subtly each time. The latest name is
C:\windows\system32\TFTP1808. In other variants the final numbers
are usually different e.g.TFTP740 etc. I have tried to search
for these files using the "find" facility, but they do not appear to
exist. ( I am unsure if "hidden" files are being checked )
When this message is suppressed the machine works normally for a few
minutes until the following message appears:
NT AUTHORITY SYSTEM
Message
Windows must shut down because the Remote Prodedure
Call (RPC) service terminated unexpectedly
The machine then reboots after one minute, cutting off the
internet connection.
The computer is a Hewlett Packard pre-loaded with Windows XP
and uses a 56k modem to connect to the net. Any help or advice on
how to redtify these problems would be deeply appreciated. Sadly,
although I try my best I am not a technical person really, so
simplicity of responce would help.
With thanks
Tony Brown
W£2.Blaster.Worm. I have scanned it with Norton Anti-virus 9
up-to-date now) and believe that I have removed the offending files
(MSBlast.exe) according to Norton's instructions. Further repeated
scans have indicated that there is no infection. BUT ---- when the
computer goes on-line trouble begins after a short period of time (
this can vary between 5 and 20 minutes.) Then a message appears
saying that Norton has detected the Blaster worm in a file. The name
of this file varies subtly each time. The latest name is
C:\windows\system32\TFTP1808. In other variants the final numbers
are usually different e.g.TFTP740 etc. I have tried to search
for these files using the "find" facility, but they do not appear to
exist. ( I am unsure if "hidden" files are being checked )
When this message is suppressed the machine works normally for a few
minutes until the following message appears:
NT AUTHORITY SYSTEM
Message
Windows must shut down because the Remote Prodedure
Call (RPC) service terminated unexpectedly
The machine then reboots after one minute, cutting off the
internet connection.
The computer is a Hewlett Packard pre-loaded with Windows XP
and uses a 56k modem to connect to the net. Any help or advice on
how to redtify these problems would be deeply appreciated. Sadly,
although I try my best I am not a technical person really, so
simplicity of responce would help.
With thanks
Tony Brown