xls attachment won't open

  • Thread starter Thread starter JR
  • Start date Start date
J

JR

Hi,

When I double click an xls attachment, excel starts up
but then gives me an error "the file is not in the
correct format".
When I first save the attachment, I can open it just fine.
Any ideas ?
 
Does the attachment display an Excel icon next to it? Can you open the
file by opening Excel first, then using File, Open to open the file. Off
the top of my head, I am guessing that somehow XLS file extension is no
longer associated with Excel.

Just a thought.
 
Hi Judy,
Yes, it displays the excel icon and when you double
click, it does open excel but then says that the file
format is not correct.... it seems that the file
associations are fine since it recognizes that it's an
excel file. When I open excel first and then double click
the attachment all works fine. It seems that excel has
somhow trouble locating the file when outlook saves it in
a temporary location.....
Does this ring any bells ?
JR
 
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