Xerox M15 Multifunction Printer

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Guest

I have 3 Xerox M15 Multifunction printers on my network, all setup on my
Windows 2000 Print server. From the PCs on the network, the printers work
fine. However, from within Terminal Services, I get a weird behavior.

I can print test pages from the user's RDP-based systems just fine.
However, when I try to print from any apps (Word, Excel, Acrobat Reader,
etc.,) I get an error stating that I should check to see if the printer is
disconnected.

Has anyone seen this before? What should I do? I can't blame the driver,
since the test pages work just fine, so what is missing between the
applications and the driver?

Thanks!

Chris Smith
 
Sure you can blame the driver!
This is a very common symptom of a driver which is not 100% TS
compatible: test page prints OK, sometimes only for the user who
installed the driver, other printouts produce errors.

Multifunction printers are nearly always a problem (the
multifunction features will never work). You could try to disable
them, under properties - advanced. If that doesn't solve the
problem, map the printer to a native driver.

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

"=?Utf-8?B?Q2hyaXMgU21pdGg=?=" <Chris
(e-mail address removed)> wrote on 27 apr 2005 in
microsoft.public.win2000.termserv.clients:
 
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