x64.msi installation problem

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Guest

Message: "this installation package is not supported by this processor type.
Contact your product vendor". I'm running AMD Athlon 64 x 2 with a gig of
memory. Beta 1 was (is) great so I'm anxious to try Beta 2.
 
Did you grab the X64 version of the MSI file from the download center?

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
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Hi Steve,

I did use the x64 version and that's why I'm confused. I installed the
normal version at a clients' this afternon with no problem...

Steve Dodson said:
Did you grab the X64 version of the MSI file from the download center?

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
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awmjr said:
Message: "this installation package is not supported by this processor
type.
Contact your product vendor". I'm running AMD Athlon 64 x 2 with a gig of
memory. Beta 1 was (is) great so I'm anxious to try Beta 2.
Click to expand...
Click to expand...
 
Which version of Windows are you running, and can you verify the processor
architecture?

Start > All Programs > Accessories > Command Prompt
Run the command "echo %PROCESSOR_ARCHITECTURE%"

Does this return X86 or AMD64?

Also, did you use "Run" or "Save" at the Internet Explorer prompt when you
downloaded the MSI?

Thanks,
Patrick Lang [MSFT]

--


This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
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awmjr said:
Hi Steve,

I did use the x64 version and that's why I'm confused. I installed the
normal version at a clients' this afternon with no problem...

Steve Dodson said:
Did you grab the X64 version of the MSI file from the download center?

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
awmjr said:
Message: "this installation package is not supported by this processor
type.
Contact your product vendor". I'm running AMD Athlon 64 x 2 with a gig
of
memory. Beta 1 was (is) great so I'm anxious to try Beta 2.
Click to expand...
Click to expand...
Click to expand...
 
Hi Patrick,

1. Windows XP Media Edition
2. X86
3. I first saved it to My Downloads and then 'Ran' it (or tried to).
4. Redownloaded file and just Ran it. Neither worked...

Thanks for your interest and for trying to solve this problem.

Allen

Patrick Lang said:
Which version of Windows are you running, and can you verify the processor
architecture?

Start > All Programs > Accessories > Command Prompt
Run the command "echo %PROCESSOR_ARCHITECTURE%"

Does this return X86 or AMD64?

Also, did you use "Run" or "Save" at the Internet Explorer prompt when you
downloaded the MSI?

Thanks,
Patrick Lang [MSFT]

--


This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
awmjr said:
Hi Steve,

I did use the x64 version and that's why I'm confused. I installed the
normal version at a clients' this afternon with no problem...

Steve Dodson said:
Did you grab the X64 version of the MSI file from the download center?

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
Message: "this installation package is not supported by this processor
type.
Contact your product vendor". I'm running AMD Athlon 64 x 2 with a gig
of
memory. Beta 1 was (is) great so I'm anxious to try Beta 2.
Click to expand...
Click to expand...
Click to expand...
 
That is correct.

To use the x64 MSI, you must have installed either Windows XP Professional
X64 edition, or one of the Windows Server 2003 x64 editions. An overview of
the available editions is at:
http://www.microsoft.com/windowsserver2003/64bit/x64/overview.mspx

Cheers,
Patrick Lang [MSFT]

--


This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
 
On the download page, one of the requirements says Windows XP, Service Pack
2. That's what I have, and I got the same error when I downloaded it.

What gives??



Patrick Lang said:
That is correct.

To use the x64 MSI, you must have installed either Windows XP Professional
X64 edition, or one of the Windows Server 2003 x64 editions. An overview of
the available editions is at:
http://www.microsoft.com/windowsserver2003/64bit/x64/overview.mspx

Cheers,
Patrick Lang [MSFT]

--


This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
cg06vx said:
You need a 64bit OS to use 64 bit applications, install Windows Xp 64
Click to expand...
Click to expand...
 
What's the name of your downloaded file, and how long ago did you download
it?

I'd suggest downloading again--they've made some changes to the download and
the installer, and this process is simpler now.

--

CCT_Christine said:
On the download page, one of the requirements says Windows XP, Service
Pack
2. That's what I have, and I got the same error when I downloaded it.

What gives??



Patrick Lang said:
That is correct.

To use the x64 MSI, you must have installed either Windows XP
Professional
X64 edition, or one of the Windows Server 2003 x64 editions. An overview
of
the available editions is at:
http://www.microsoft.com/windowsserver2003/64bit/x64/overview.mspx

Cheers,
Patrick Lang [MSFT]

--


This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
cg06vx said:
You need a 64bit OS to use 64 bit applications, install Windows Xp 64
Click to expand...
Click to expand...
Click to expand...
 
I downloaded WindowsDefenderX64.msi just this morning, which I realize now is
for the 64-bit versions of windows. But, the system requirements page says
"Windows XP, Service Pack 2" without mentioning that you need the 64-bit
version. Is that a mistake?

Bill Sanderson said:
What's the name of your downloaded file, and how long ago did you download
it?

I'd suggest downloading again--they've made some changes to the download and
the installer, and this process is simpler now.

--

CCT_Christine said:
On the download page, one of the requirements says Windows XP, Service
Pack
2. That's what I have, and I got the same error when I downloaded it.

What gives??



Patrick Lang said:
That is correct.

To use the x64 MSI, you must have installed either Windows XP
Professional
X64 edition, or one of the Windows Server 2003 x64 editions. An overview
of
the available editions is at:
http://www.microsoft.com/windowsserver2003/64bit/x64/overview.mspx

Cheers,
Patrick Lang [MSFT]

--


This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
You need a 64bit OS to use 64 bit applications, install Windows Xp 64
Click to expand...
Click to expand...
Click to expand...
 
Nevermind. I don't know how I got to the 64-bit version, but I found the
regular one. User error.

CCT_Christine said:
I downloaded WindowsDefenderX64.msi just this morning, which I realize now is
for the 64-bit versions of windows. But, the system requirements page says
"Windows XP, Service Pack 2" without mentioning that you need the 64-bit
version. Is that a mistake?

Bill Sanderson said:
What's the name of your downloaded file, and how long ago did you download
it?

I'd suggest downloading again--they've made some changes to the download and
the installer, and this process is simpler now.

--

CCT_Christine said:
On the download page, one of the requirements says Windows XP, Service
Pack
2. That's what I have, and I got the same error when I downloaded it.

What gives??



:

That is correct.

To use the x64 MSI, you must have installed either Windows XP
Professional
X64 edition, or one of the Windows Server 2003 x64 editions. An overview
of
the available editions is at:
http://www.microsoft.com/windowsserver2003/64bit/x64/overview.mspx

Cheers,
Patrick Lang [MSFT]

--


This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
You need a 64bit OS to use 64 bit applications, install Windows Xp 64
Click to expand...
Click to expand...
Click to expand...
 
Hello Go,

then you must have a special filter in your browser, because regardless
with browser i use i got the normal version, so i think there is
something els going on. Can you download to a different place at your PC
and see if you get the right won!

Regards >*< TOM >*<

goguins schreef:
 
If you go to that link, then press Continue--what is the filename that
shows?

I see: windowsdefender.msi, and when I then press "download" that's what I
get.

--
 
Hello Go,

if you click on the link i give you can you make screenshot and send
that to me?

Regards >*< TOM >*<

goguins schreef:
 
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