From: "James" <
[email protected]>
| On Apr 14, 4:33 pm, "David H. Lipman" <
[email protected]>
| Well I found on one website it said it was a virus, spyware or trojan
| and on another it gave removal steps, they were as follows-
| 1Press "Ctrl," "Alt" and "Delete" together to open the Windows Task
| Manager. Click the "Processes" tab to show the currently running
| processes on your computer.
| Step
| 2Scroll down and click "wuauclt.exe ." Click "End Process" to stop
| this program from running. Close the Task Manager.
| Step
| 3Double-click "My Computer" on the desktop and double-click the "C:"
| drive. Double-click the "WINDOWS" folder and double-click the
| "System32" folder.
| Step
| 4Locate the "wuauclt.exe" file. Right-click it and click "Delete."
| Empty the recycle bin to complete the removal process.
| I tried running Malwarebytes , AVG Antivirus and it said "could not
| execute the application", and I tried the steps above, and whenI
| opened Task Manager it would off, so I couldn't complete the steps.
Just because you found information on another web site does NOT mean thatis what you have
!
Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en-US/_download/HJTInstall.exe
Then post the contents of the HJT log in your post with a full explanation of your problem
and what you have done to date in one of the below expert forums...
{ Please - Do NOT post the HJT Log here ! }
Forums where you can get expert advice for HiJack This! (HJT) Logs.
NOTE: Registration is REQUIRED in any of the below before posting a log
Suggested primary:
http://www.thespykiller.co.uk/index.php?board=3.0
Suggested secondary:
http://www.bleepingcomputer.com/for...malwarebytes.org/forums/index.php?showforum=7
Suggested tertiary:
http://www.dslreports.com/forum/cle...ums.security-central.us/forumdisplay.php?f=13
--
Davehttp://
www.claymania.com/removal-trojan-adware.html
Multi-AV -http://
www.pctipp.ch/downloads/dl/35905.asp- Hide quoted text -
- Show quoted text -