Wrong email client opens.

  • Thread starter Thread starter George Spiro
  • Start date Start date
G

George Spiro

Hi,

I am having som trouble with most of my workstation. The problem occurs when
my users click on a mailto link instead of opening up Outlook like I would
wish, it opens up Outlook express. I did configure using Group Policies the
IE policy that make Outlook the default mail client but it still opens up
Outlook Express.

Info about the network:
Windows 2000 SP4 Workstation with IE 6
Windows 2003 / 2000 DCs

Could someone please help me? I am starting to have users fedup copy/pasting
addresses : )

G.
 
did you check the workstations to see if the GPO applied correctly?

which GPO setting are you using?
 
Yes, The Group Policy is applying correctly other settings are working on
the same GPO. Also when I type gpresult I do see the policy being applied.

This is the policy I configured:

User Configuration -> Windows Settings -> Internet Explorer Maintenance
(Preference Mode) -> Programs -> Import the current program settings ->
E-mail

I have the value of (Microsoft Outlook) set

G.
 
you said with most of your workstations, i assume this means some of them
work correctly? is there any difference? location? versions? user
permissions? different application set?

very strange problem.
 
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