L
Lloyd Sheen
1. Vista Ultimate would not upgrade from XP
2. Phoned support
3. Was told to give them time since it was day one (after 5 years it
hardly is day one for MS employees I would hope and especially the support
people)
4. Now I am told it that it has determined that it will not update and it
has already gotten rid of XP licence
5. The XP license is good
6. Ok now onward to get my PC from being an anchor.
7. Reinstall XP
8. Attempt upgrade (no good again)
9. Use different key from that provided by MS
10. Now it upgrades
11. Take a look OH MY GOD
12. I had moved all files etc to another partition even though my first
attempt was to simply upgrade XP.
13. On that partition various random folder has left the system.
14. On some of those folders I have all the utility programs I use etc.
15. MS THEY ARE ALL GONE
and as a footnote, after spending 4 hours on the phone with support I get a
phone call about an hour later and this guy want to know if he can close the
case. He was much more interested in the paper work rather than the fact
that the software that the company he worked for was so flawed. I guess
that says alot about MS and their support.
I have been a MS developer for the last 15 year and have often taken their
side when arguments about their software occur. NO LONGER. I SEE MS FOR
WHAT IT IS (or has become).
Lloyd Sheen
2. Phoned support
3. Was told to give them time since it was day one (after 5 years it
hardly is day one for MS employees I would hope and especially the support
people)
4. Now I am told it that it has determined that it will not update and it
has already gotten rid of XP licence
5. The XP license is good
6. Ok now onward to get my PC from being an anchor.
7. Reinstall XP
8. Attempt upgrade (no good again)
9. Use different key from that provided by MS
10. Now it upgrades
11. Take a look OH MY GOD
12. I had moved all files etc to another partition even though my first
attempt was to simply upgrade XP.
13. On that partition various random folder has left the system.
14. On some of those folders I have all the utility programs I use etc.
15. MS THEY ARE ALL GONE
and as a footnote, after spending 4 hours on the phone with support I get a
phone call about an hour later and this guy want to know if he can close the
case. He was much more interested in the paper work rather than the fact
that the software that the company he worked for was so flawed. I guess
that says alot about MS and their support.
I have been a MS developer for the last 15 year and have often taken their
side when arguments about their software occur. NO LONGER. I SEE MS FOR
WHAT IT IS (or has become).
Lloyd Sheen