C
CP
I have MSN News Alert and I had gone to a website through the News Alert
program when a
message that took up my whole screen said that I had just gotten a worm -
there was a time box that counted down to zero and said if I didn't go to a
particular website and pay $39.99 I would be infected-at first I thought it
was a pop-up ad and didn't pay any attention to the details (such as the
name of the worm!) it then broke my internet connections and disabled Norton
Antivirus-when I click on the NAV icon or go to Programs I get the message
that "Norton Live Update is already running " --even though it is not, there
is no way to launch NAV2003, I even tried uninstalling it but I get the same
"Norton Live Update is already running" message.....I also had my Outlook
Express email program running but did not open any emails or attachments so
I don't know if I got this worm through email or the Web.........would
anyone know what worm I have and is it possible to restore Norton
Anti-virus---I also have Zone Alarm running and I still got the worm-any
recommendations on better software? I'd appreciate any help. Thanks in
advance, gtp
program when a
message that took up my whole screen said that I had just gotten a worm -
there was a time box that counted down to zero and said if I didn't go to a
particular website and pay $39.99 I would be infected-at first I thought it
was a pop-up ad and didn't pay any attention to the details (such as the
name of the worm!) it then broke my internet connections and disabled Norton
Antivirus-when I click on the NAV icon or go to Programs I get the message
that "Norton Live Update is already running " --even though it is not, there
is no way to launch NAV2003, I even tried uninstalling it but I get the same
"Norton Live Update is already running" message.....I also had my Outlook
Express email program running but did not open any emails or attachments so
I don't know if I got this worm through email or the Web.........would
anyone know what worm I have and is it possible to restore Norton
Anti-virus---I also have Zone Alarm running and I still got the worm-any
recommendations on better software? I'd appreciate any help. Thanks in
advance, gtp